Manage your account online:
Phone (in Alberta only):
310-4300Toll-Free (outside of Alberta):
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
The Information on this Page Applies to:
Depending on your needs, wants, and requests, miscellaneous fees and one-time charges may show up on your bill. Here's exactly what those charges are and what they pay for.
Deposits (Only applicable to select customers; charges depend on your needs and service type. Learn more.)Costs may vary
Once you've chosen a plan that meets your needs, here's a breakdown of the rates and fees you'll see on your monthly bill.
You may have heard about changes coming your way. Learn more about what this means for you.
100% Carefree. Ready to get started with Encor? Build the perfect plan for all your beautiful moments.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit
ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).