Skip ribbon commands
Skip to main content


Performance Based Regulation (PBR)

We operate the water, wastewater and drainage system in Edmonton under Performance Based Regulation (PBR) which is reflected in the City of Edmonton Waterworks Bylaw. We submit a projected plan for our water, wastewater and drainage systems to City Council as a way to set our future rates, and forecast the important work we must complete to ensure we continue delivering safe drinking water and reliable drainage and wastewater services at a fair rate to Edmontonians.

Ensuring new rates are fair
and affordable

Our rates reflect the cost to provide water service to you based on your use of the water system. We work carefully to ensure new rates are fair and affordable while still addressing some operational requirements and supporting investment that will allow us to continue to provide clean, safe water and reliable service. We have consulted with Edmontonians to get their feedback on acceptable rates and investment priorities.

Our PBR applications are based on the same structure that is currently in place (for 2017 – 2021). Working with City Administration, we proposed to continue the five-year PBR period for Water (2022-2026), while adding a three-year period (2022-2024) for both Drainage and Wastewater Treatment (Gold Bar and the Clover Bar Bio-solids Recycling Facility) to disperse the effort to develop and review these documents across different time spans in the future.

On August 30, 2021, our Performance Based Rate Applications were approved by Edmonton City Council. This included:

  • A five-year application for water
  • A three-year application for wastewater treatment; and 
  • A three-year application for drainage

The rate changes as outlined in the 2021 Water, Wastewater and Drainage applications and as updated in the review process will come into effect April 1, 2022.

The value of the
water cycle

We swim in it, skate on it and use it for a wide variety of household needs. Water is essential to life. We work around the clock to ensure you have clean, safe water every time you turn on the tap.Find out more

How we've engaged
with you

We asked for your input and found out what was important to you. Find out the results of our engagement process.Find out more

What we're proposing for 2022-2026

Our planning process will allow us to move important infrastructure projects forward. From flood mitigation, to priority lead service line replacements to the installation of smart meters.
Read more

What this means for you

Find out what these changes to our rates will mean for your upcoming
residential utility bill.
Read more

What this means for your business

Your utility needs might be different depending on your business. Find out what this rate application means for commercial customers.
Read more

How rates are set

There's a lot of important work that goes into determining rates. Find out more about the rate application process.
Find out mor​e


Questions or comments?

Contact us by email at