Water and wastewater rate applications

Performance Based Regulation

We operate the water and wastewater collections systems in Edmonton under Performance Based Regulation (PBR), as outlined in the City of Edmonton EPCOR Water Services Bylaw 19626 and EPCOR Wastewater Services Bylaw 20865. We submit projected plans for our water and wastewater systems to City Council as a way to set future rates and forecast the important work we must complete to ensure we can continue delivering safe drinking water and reliable wastewater services to Edmontonians.

The PBR provides incentive to EPCOR to find efficiencies and reduce costs while maintaining established performance levels — ensuring accountability for delivering and maintaining reliable services in order to earn a fair return. This is similar to the model used by the Alberta Utilities Commission in regulating some natural gas and electric distribution and transmission utilities in Alberta.

PBR Reader's Guide

Read our 2025-2027 Wastewater Services PBR Reader's Guide.

Ensuring rates are fair, affordable and reflective of customer and city priorities

The PBR process is about supporting our city's growth and keeping rates fair and affordable for customers, while ensuring that reliable operations and maintenance of critical infrastructure is well-managed.

A key component of the planning and development process for our rates applications is engaging with customers to understand their values and priorities regarding water and wastewater services. This insight helps in determining capital and operational priorities, and customer service functions. What we learn through our engagement processes is reflected throughout our applications.

Our rates reflect the cost to provide clean, safe and reliable water and wastewaters services. We work carefully to ensure new rates are fair and affordable while addressing operational requirements and supporting investments that help safeguard public and environmental health and support our growing city's overall quality of life.

The current 2025 to 2027 wastewater PBR plan was approved by City Council in 2025 and came into effect on April 1, 2025.

The current water PBR plan was approved by City Council in 2022 and is set until March 31, 2027.

Application

Read our application that we filed with the City of Edmonton for the 2025 to 2027 wastewater rates.

Appendices

Related information

How water and wastewater rates are set