Welcome to EPCOR Our site is customized by location. Please select the region of your service and we’ll remember your selection for next time.
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Our site is customized by location. Please select the region of your service and we’ll remember your selection for next time.

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Edmonton
All Alberta locations except Edmonton
French Creek
Aylmer and area
Collingwood and area
Kincardine and area
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Select a region for customized content and rates

Mouse hover over any region to see the map here
Edmonton
All Alberta locations except Edmonton
French Creek
Aylmer and area
Collingwood and area
Kincardine and area

Select a region for customized content and rates

Select a region for customized content and rates

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Meter reading safety

Find out how to keep yourself and our meter readers safe when they come to check your meter.

EPCOR must be able to access your yard to get meter readings. If you lock your gate, we may be unable to read your water meter. During the winter months, accessing the meter at your home or business can be potentially dangerous because of heavy snow and icy surfaces. You can help our meter readers remain safe by:

  • Clearing a path to your meter(s) and checking for dangerous snow, ice and buried items.
  • Ensuring that your gate opens easily and isn't blocked by snow or ice.

Dogs

Dogs pose the greatest safety risk to our meter readers. They can be territorial and often try to protect their property from intruders. If there is a dog in your yard, EPCOR will not enter the yard to get a meter reading due to safety concerns.

Identify your meter reader

Your meter reader will:

  • Wear a uniform with the EPCOR logo
  • Carry EPCOR picture identification

Important: If someone claiming to be a meter reader does not have an EPCOR identification card, do not let them into your yard, home or business.

Know your meter reading date

We take readings from the water and power meters at your location on the same day. If you have an advanced power meter at your location, this reading is remotely taken at midnight on the day of your next meter reading. The water meter reading at your location will be taken during regular business hours.

To find out the date of your next meter reading:

  1. Find the Site ID on your utility bill. This number will work regardless of the company that bills you.
  2. Enter the Site ID in the box below and select submit.
Site ID*
00 The Site ID on your power bill.
The next meter reading is scheduled for:

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