Variable rates
Variable sanitary charges are based on metered water consumption. If no meter exists, sanitary charges are based on the provisions of the Drainage Bylaw 19627.
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If you need services for your home, EPCOR's got you covered. Discover everything EPCOR has to offer.
In Alberta, you have choice. Compare RRO rates with rates from Encor, our competitive retailer. Find a rate that fits your life.
Provided by Encor by EPCOR
Change or cancel your contract anytime, penalty free
Get all your services on one bill
Provided by Encor by EPCOR
Change or cancel your contract anytime, penalty free
Get all your services on one bill
Provided by EPCOR
No contract necessary
Approved RRO market electricity rate
* Plus a daily administration fee of 27¢ per site.
** A daily administration fee applies.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
You like our electricity plans? Get more of a good thing by signing up for natural gas. Bundle both and get one-bill service.
Provided by Encor by EPCOR
Change or cancel your contract anytime, penalty free
Get all your services on one bill
Provided by Encor by EPCOR
Change or cancel your contract anytime, penalty free
Get all your services on one bill
* Plus a daily administration fee of 27¢ per site.
Most customers pay about $46 per month for water usage on an average, single-family residential household bill. This does not include fixed fees or sewage charges. This amount may also fluctuate month-to-month, depending on how much water is used.
These rates are effective April 1, 2024.
Residential Consumption Charge (per m3) | 2024 Rate |
---|---|
0 m3 - 10.0 m3 | $2.3173 |
10.1 m3 - 35.0 m3 | $2.5316 |
Over 35.0 m3 | $3.1996 |
Fixed Monthly Service Charge Per Meter Size | 2024 Rate |
---|---|
15mm (5/8") | $14.41 |
20mm (3/4") | $21.63 |
25mm (1") | $36.03 |
40mm (1 1/2") | $72.04 |
50mm (2") | $115.26 |
75mm (3") | $216.12 |
100mm (4") | $360.21 |
150mm (6") | $720.41 |
200mm (8") | $1152.66 |
250mm (10") | $1656.96 |
300mm (12") | $2432.12 |
Public Fire Protection | 2024 Rate |
---|---|
15mm (5/8") | $2.81 |
20mm (3/4") | $4.20 |
25mm (1") | $7.01 |
40mm (1 1/2") | $14.02 |
50mm (2") | $22.44 |
75mm (3") | $42.06 |
100mm (4") | $70.12 |
150mm (6") | $140.24 |
200mm (8") | $224.38 |
250mm (10") | $322.55 |
300mm (12") | $473.43 |
Residential Charges | 2024 Rate |
---|---|
Consumption charge per m3 (all consumption) | $1.3226 |
Fixed monthly service charge | $6.57 |
Variable rates
Variable sanitary charges are based on metered water consumption. If no meter exists, sanitary charges are based on the provisions of the Drainage Bylaw 19627.
Size | 2024 Rate |
---|---|
All premises (except large wholesale) | $1.4415 per m3 |
Large wholesale with collection system | $0.8072 per m3 |
Fixed rates
Meter Size | 2024 Rate |
---|---|
16mm | $11.67 |
20mm | $21.01 |
25mm | $32.66 |
40mm | $63.00 |
50mm | $86.32 |
75mm | $178.36 |
100mm | $332.22 |
150mm | $628.40 |
200mm | $1002.60 |
250mm | $2488.15 |
300mm | $2488.15 |
400mm | $2722.63 |
500mm | $2931.42 |
The Overstrength Surcharge, applied to each m3 of water consumed, for each kilogram of surchargeable matter per m3 of wastewater that exceeds the concentration indicated for that matter shall be:
Constituents | 2024 Rate |
---|---|
BOD | $0.8303 |
COD | $0.8303 |
O/G | $0.7259 |
TP | $6.9089 |
TSS | $0.7537 |
N-TKN | $1.7365 |
The Additional Overstrength Surcharge, applied to each m3 of water consumed, for each kilogram of surchargeable matter per m3 of wastewater that exceeds the concentration indicated for that matter shall be:
Constituents | 2024 Rate |
---|---|
BOD | $0.8303 |
COD | $0.8303 |
O/G | $0.7259 |
TP | $6.9089 |
TSS | $0.7537 |
N-TKN | $1.7365 |
Stormwater Utility Charges
Stormwater charges are calculated using property size (A), development intensity (I), and a runoff coefficient (R), based on land zoning and a city-wide monthly rate.
The charges are calculated as follows:
A x I x R x Rate = Stormwater utility charge
A: The area of the property in square metres (m2), and the proportion of the building lot area attributable to each unit for multiple units sharing a single building or property.
I: The measure of the portion of lot being used for its intended development. The development intensity factor of 1.0, except for properties where owners demonstrate that they contribute significantly less stormwater runoff per property area to the City's land drainage system during rainfalls than other similarly-zoned properties.
R: Runoff coefficient—the permeability of your lot's surface (i.e. grass versus concrete), based on land zoning.
Rate: The monthly charge of $0.070139 per square metres (m2).
Look at past electricity rates to understand how they change.
Understand how rates change so you can feel good about your natural gas rate choice.
How rates are set
Setting your rate is a group effort. Discover the process.
| HELP CENTRE
Let us break it down for you.
Are Encor and EPCOR the same company? Yes and no.
Yes. We are part of the same family and share the same values. We also share the same customer service representatives. So when you call us, you get a one-stop customer service shop.
No. We offer you different services. Check it out:
What's it to you? Together, as EPCOR and Encor, we provide you more choice in Alberta's energy market. And more choice, is always a good thing.
In Alberta, you have choice. You can pick if you pay the regulated market price for electricity (RRO) or a competitive rate with a retailer like Encor.
So what's the difference?
Regulated
An regulated rate is based on the market and changes month to month.
As a retailer and wires company, we buy energy from the competitive wholesale market and deliver it to your home or business. Your rate is based on supply and demand in the marketplace. This means your monthly rate will change month to month based on the market conditions when your electricity is bought. This rate is reviewed and approved by the Alberta Utilities Commission (AUC).
A competitive rate can be fixed or variable and are subject to a contract.
With a competitive retailer like Encor by EPCOR, you pay a deregulated fixed or variable rate.
A fixed rate locks in the rate you pay for energy for a set amount of time, usually 1-5 years. A fixed rate gives you the certainty of a stable electricity price for the term of your energy plan. While the market rises and falls, your price remains the same.
A variable rate, sometimes called floating, changes monthly with market prices. Your bill will rise and fall to reflect market changes.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).