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Our site is customized by location. Please select the region of your service and we’ll remember your selection for next time.

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Edmonton
All Alberta locations except Edmonton
French Creek
Aylmer and area
Collingwood and area
Kincardine and area
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Edmonton
All Alberta locations except Edmonton
French Creek
Aylmer and area
Collingwood and area
Kincardine and area

Select a region for customized content and rates

Select a region for customized content and rates

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Water and waste services for your home

EPCOR is Edmonton's water provider, delivering water, wastewater and stormwater services. We also bill for waste collection on behalf of the City.

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Water and waste service in Edmonton

As Edmonton's water provider, we provide safe and reliable water service to Edmonton homes and bill for waste collection on behalf of the City of Edmonton.

What's included with residential water service?

When you sign up for EPCOR water service in Edmonton, it includes:

  • Water treatment and delivery to your home.
  • Wastewater and stormwater collection and treatment.
  • Garbage collection from your home by the City of Edmonton, and billed through EPCOR.

Learn about garbage carts for new or existing homes.  

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Start water and waste service

Ready to start water service in Edmonton? Visit Start all utilities to learn what you'll need and set up your services online.

Water service can be set up on its own or with other utility services. If you have more than one service, eligible services are bundled together on one bill.

Need a new or upgraded water service connection?

If a new or upgraded water or drainage service connection is required for an infill or renovation, there is a service connection process to follow. Applications are typically submitted by your builder or contractor.

Questions about water and waste service

Water service includes drinking water delivery, wastewater collection and treatment, stormwater services, and garbage collection billed through EPCOR on behalf of the City of Edmonton.

No. Residential garbage collection is included when you set up your water service. Garbage collection service is provided by the City of Edmonton and is billed through your EPCOR utility account.

Yes. Water service can be set up independently.

We recommend arranging your services at least 3-5 business days before your move date to help ensure service is ready when you move in. 

Visit Start all utilities to learn what you'll need to start services as a new or current customer. 

If you're moving in Edmonton, you may be able to transfer your existing services to your new address rather than create a new account. Learn how to transfer your services.

Depending on your location and service eligibility in Edmonton, you may be able to set up water, electricity and natural gas services. Eligible services can be on one account, with one bill. Water service bills also include wastewater service and City of Edmonton waste collection charges.

If your project requires a new or upgraded water or drainage service connection, your builder or contractor will typically submit the application following EPCOR's service connection process.

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Water and wastewater rates

Learn about residential water and wastewater rates in Edmonton.

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Understand your bill

See how water, wastewater, stormwater and waste collection charges appear on your bill.

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Advanced water meters

Learn how advanced water meters measure water use and support your water service.

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