Supporting Edmonton’s growth with reliable utilities

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As Edmonton grows, you can still count on reliable service. EPCOR plans ahead so your service stays safe and reliable, even as new homes and buildings appear.

One way neighbourhoods change is through infill development. This happens when new homes or multi-unit buildings are built in older areas, replacing houses or filling empty lots.

When one home becomes many, demand on utilities can change. More fridges, taps, and toilets all use the same pipes and wires. We check how the system works today and see if anything needs to change to keep your services running smoothly. In some areas, no changes are needed since the system was built to handle more customers than it serves today.

We plan ahead to keep utilities reliable as Edmonton grows.

• Monitor systems to see how electricity, water, wastewater, and stormwater systems are used today and what's needed for the future.

• Track trends like more efficient water appliances, solar panels, and green infrastructure to predict changes in demand.

• Build systems the right size to stay reliable and avoid unncessary costs.

• Design flexible infrastructure that can adapt to new technology and changing needs.

• Balance affordability and reliability so customers get safe, dependable service at reasonable rates.

• Maintain strong capital programs and submit rate applications that show how we're responding to growth and changing needs.

We work with the City, customers, and industry partners to plan for future utility needs. This helps us decide where upgrades or new infrastructure are needed.

We partner with builders and developers in three main ways. 

• Review projects together: We look at each project to understand what it means for electricity, water, and wastewater services.

• Provide clear standards and resources: We share guides like the water and power customer connection guides. We update them often to match changing electrical needs and Canadian code requirements.

• Update standards as needs change: We keep our plans flexible and update them as technology and customer habits change. For example, we recently updated our water standards to keep up with new construction technology and to reflect how homes and businesses use water today. More green infrastructure like rain gardens help manage flows into the stormwater system. Efficient fixtures and appliances save water and help customers save money. Not every project results in upgrades, as the system was often built to handle more customers than it serves today.