Welcome to EPCOR Our site is customized by location. Please select the region of your service and we’ll remember your selection for next time.
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Our site is customized by location. Please select the region of your service and we’ll remember your selection for next time.

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Edmonton
All Alberta locations except Edmonton
French Creek
Aylmer and area
Collingwood and area
Kincardine and area
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Select a region for customized content and rates

Mouse hover over any region to see the map here
Edmonton
All Alberta locations except Edmonton
French Creek
Aylmer and area
Collingwood and area
Kincardine and area

Select a region for customized content and rates

Select a region for customized content and rates

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Community engagement framework

Public engagement framework: How w​e eng​​age with the community

We want to ensure we are engaging with you on topics that matter to you, using methods that work for you. We operate in five stages of engagement with our commitments for each stage outlined below. 

EPCOR's commitment:

Communicate

We will keep you informed. We will respond in a timely manner and resolve issues. We will ensure the safety of residents through the dissemination of information about possible danger and emergency response procedures. We will inform the community about activities at the site that have impacts on traffic, noise, etc.

Advise

We will listen to and acknowledge concerns and aspirations and share how public input (if received) influenced the decision.

Refine

We will work directly with you throughout the process to ensure your feedback is understood and considered. We will ensure that your feedback is directly reflected in the alternatives developed and share how the public input influenced the decision.

Create

We will partner with you in each aspect of the decision including the development of alternatives and identification of the preferred solution. We will look to you for advice and information in formulating solutions and incorporate your advice into the decisions to the maximum extent possible.

Decide

We will place final decision making in your hands. We will implement what you decide.

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