Skip ribbon commands
Skip to main content

Moving your EPCOR
​services is as easy as 1-2-3.

Moving soon? Transfer your EPCOR services online. No paperwork, no phone calls. Available 24 hours a day. Take the hassle out of moving your power, water and natural gas services because moving is stressful enough.

Tr​ansfer you​​r services online

Log in to your online profile.

 

Choose the account you'd like to move and click on the Move Service button.

 

Enter your moving details and hit submit.

 

​Don't have an online profile? Register today!

With your online profile, you can start and move your power, water and natural gas services, sign up to get Edmonton power outage alerts and set up ebill—we'll send your bill via email. You can also set up automatic withdrawals because you have better things to do with your time than paying bills.

Register for an online profile


​Don't have an online profile? Register today!

With your online profile, you can start and move your power and natural gas services and set up ebill—we'll send your bill via email. You can also set up automatic withdrawals because you have better things to do with your time than paying bills.

Register for an online profile


Here's what you can do online

Move or change utility services

Start, move or stop your power, water and natural gas services. All online.


Sign up for ebill

Go paperless with electronic billing. Statements are stored for up to 2 years.


Set up automatic
withdrawals

Set up automatic withdrawals and never miss a payment.


View your statement online

Anytime. Anywhere. The most convenient way to stay up to date.


Set up Edmonton power outage alerts

Sign up to get power outage notifications for your neighborhood.


Update personal information

Make updates to your contact and other personal information 24/7.


Move or change utility services

Start, move or stop your power and natural gas services. All online, anytime, anywhere.


Set up automatic withdrawals

Set up automatic withdrawals and never miss a payment.


Sign up for ebill

Go paperless with electronic billing. Statements are stored for up to 2 years.


View your statement online

Anytime. Anywhere. The most convenient way to stay up to date.


 

Update personal information

Make updates to your contact and other personal information 24/7.


Start managing your account online

Log in now


 


About fair competition

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta). Some offers, in whole or in part, may not be available in gas co-ops, municipally owned utilities, and some Rural Electrification Associations.