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If you need utility services for your home, EPCOR's got you covered. We aim to make the process easy for you. Sign up today for one or more of our services.
In Alberta, you aren't stuck with one rate. You have choice. Compare RRO rates with rates from Encor, our competitive retailer. Find an option that fits your life.
Provided by Encor by EPCOR
Stable rate that stays the same
Competitive fixed rates that make your energy more affordable
Change or cancel your contract anytime, penalty free
Eligible for year-round perks
Provided by Encor by EPCOR
Floating rates change monthly
Works for households who can afford fluctuations in energy costs
Change or cancel your contract anytime, penalty free
Eligible for year-round perks
Provided by EPCOR
Rates change monthly
No contract necessary
Approved RRO market electricity rate
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
You like our electricity options? Get more of a good thing by signing up for natural gas with Encor. Bundle both and get one-bill service.
Provided by Encor by EPCOR
Stable rate that stays the same
Competitive fixed rates that make your energy more affordable
Change or cancel your contract anytime, penalty free
Eligible for year-round perks
Provided by Encor by EPCOR
Floating rates change monthly
Works for households who can afford fluctuations in energy costs
Change or cancel your contract anytime, penalty free
Eligible for year-round perks
Ready to get started? You can sign up online for one or all services you need. Log in to My Account to start services for your home.
| HELP CENTRE
Confused about energy in Alberta?
Let us break it down for you.
Are Encor and EPCOR the same company? Yes and no.
Yes. We are part of the same family and share the same values. We also share the same customer service representatives. So when you call us, you get a one-stop customer service shop.
No. We offer you different services. Check it out:
What's it to you? Together, as EPCOR and Encor, we provide you more choice in Alberta's energy market. And more choice, is always a good thing.
In Alberta, you have choice. You can pick if you pay the regulated market price for electricity (RRO) or a competitive rate with a retailer like Encor.
So what's the difference?
Regulated
An regulated rate is based on the market and changes month to month.
As a retailer and wires company, we buy energy from the competitive wholesale market and deliver it to your home or business. Your rate is based on supply and demand in the marketplace. This means your monthly rate will change month to month based on the market conditions when your electricity is bought. This rate is reviewed and approved by the Alberta Utilities Commission (AUC).
A competitive rate can be fixed or variable and are subject to a contract.
With a competitive retailer like Encor by EPCOR, you pay a deregulated fixed or variable rate.
A fixed rate locks in the rate you pay for energy for a set amount of time, usually 1-5 years. A fixed rate gives you the certainty of a stable electricity price for the term of your energy plan. While the market rises and falls, your price remains the same.
A variable rate, sometimes called floating, changes monthly with market prices. Your bill will rise and fall to reflect market changes.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).