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Setting up your My Account profile is
as easy as 1-2-3.

With your online profile, you can start and move your power, water and natural gas services, sign up to get Edmonton power outage alerts and set up ebill—we'll send your bill via email. You can also set up automatic withdrawals because you have better things to do with your time than paying bills.

Register for an online profile


Setting up your My Account profile is
as easy as 1-2-3.

With your online profile, you can start and move your power and natural gas services and set up ebill—we'll send your bill via email. You can also set up automatic withdrawals because you have better things to do with your time than paying bills.

Register for an online profile


Choose your user name and password.

 

Confirm your new password.

 

Log in to your new online account.

 


Start power, water and natural gas services

Sign up for utility services in Edmonton. You can choose power, water and natural gas.



Set up automatic withdrawals

Set up automatic withdrawals and never miss a payment.



Sign up for ebill

Go paperless with electronic billing. Statements are stored for up to 2 years.


  
Move or change utility services

Move or stop power, water and natural gas services. Update personal contact information. All online.


  
Set up Edmonton power outage alerts

Sign up to receive real-time power outage notifications for your neighborhood.



View your statement online

Anytime. Anywhere. The most convenient way to stay up to date.


Start power and natural gas services

Sign up for utility services. You can choose power and natural gas.



Set up automatic withdrawals

Set up automatic withdrawals and never miss a payment.



Sign up for ebill

Go paperless with electronic billing. Statements are stored for up to 2 years.


  
Move or change utility services

Move or stop power, water and natural gas services. Update personal contact information. All online.



View your statement online

Anytime. Anywhere. The most convenient way to stay up to date.

Start managing your account online

Register for an online profile


 


About fair competition

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta). Some offers, in whole or in part, may not be available in gas co-ops, municipally owned utilities, and some Rural Electrification Associations.