Based on a rate-setting plan approved by the Alberta Utilities Commission, we buy electricity three months in advance to help stabilize and potentially lower prices for our customers. The further out we're able to purchase electricity, the less costly the electricity.
While the RRO rate on your bill will change each month, it usually doesn't change a lot unless there is a major change in supply or demand.
The administration charge is billed for each site on your statement and is approved by the
Alberta Utilities Commission.
About fair competition
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit
ucahelps.alberta.ca or call
310-4822 (toll free in Alberta).