What does the Regulated Rate Option (RRO) mean?
As a retailer and wires company in Alberta, EPCOR buys energy from the competitive wholesale market and delivers it to your home or business.
Albertans can choose between a competitive energy retailer with a fixed or floating rate, or the regulated rate, which reflects the current market price and can change month to month. The regulated rate is also called the Regulated Rate Option (RRO). In Edmonton, EPCOR provides the regulated services for electricity. If you sign up for the regulated rate, you will be on the EPCOR RRO.
If you are an RRO customer, you may see the rate you pay for electricity change from month to month. This is because the RRO is based on the competitive market conditions in which electricity is purchased, so it can vary based on weather, supply and demand.
For example, during the colder winter months or warmer summer months, when electricity demand can be higher, the market price of electricity can increase. This leads to a higher RRO and an increase on your electricity bill.