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Automatic Withdrawal

Paying your bill is easy and convenient with Automatic Withdrawal. Have the amount automatically deducted from your bank account. Sign up for Automatic Withdrawal.

Learn more about our payment plans.

Through your bank

  • Pay online or by telephone with services provided by most major banks. Visit your bank’s website and follow their directions for setting up online payment.
  • Make a payment at your bank through a teller or at a bank machine.


Use the pre-addressed envelope included with your bill statement and mail it along with your payment to the address in the contact box.

Credit cards are not accepted

We don't accept credit cards for regular bill payments.

Under the current rate structure approved by the Alberta Utilities Commission, credit card fees would be passed on to all ratepayers, whether they pay by credit card or not.

To avoid transferring these fees to all customers, we don't accept credit cards for regular bill payments.

​We know each customer is unique. That's why we provide you with several convenient ways to pay your monthly EPCOR water bill.*


Make a payment using our online account managment system


Never worry about missing a payment again. Have your monthly bill paid automatically from your bank account. Sign up for AutoPay.

Note: Please allow two business days for any online transactions to be processed.

Through your bank

Set up EPCOR Water as a payee/biller. You'll need to provide your EPCOR Water account number and mailing information on your bill to ensure correct payment.

Note: Service options may vary by bank and there may be a three-to-five day delay in your payment posting to your EPCOR Water account.

By phone

Call 1-800-383-0834 to use our interactive voice response system and pay your bill with a valid credit card.

By mail

Make checks payable to 'EPCOR Water' and mail them to:

​Arizona customers

P.O. Box 80036
Prescott, AZ 86304-8036

​Chaparral customers

P.O. Box 80030
Prescott, AZ 86304-8030
P.O. Box 80037
Prescott, AZ 86304-8037

*A $1.80 service fee is applied to credit card payments over our automated phone system, in person, or one-time payments made online. To avoid paying this fee: