Manage your account online:
Phone (in Alberta only):
310-4300Toll-Free (outside of Alberta):
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
The Information on this Page Applies to:
In Edmonton, EPCOR is your drainage service provider. We have outlined below who to contact for your drainage-related emergencies, questions or support.
Proper lot grading is essential to preventing water issues. The City of Edmonton requires residential and commercial sites to meet certain criteria for lot grading. Their
residential lot grading program outlines what requirements all homes must meet and the grading plan, inspection and approval process for new and infill developments. Call 311 for more information.