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Account & Billing

Welcome to EPCOR

Manage Your Account Online

Manage Your Account Online

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Paying Your Bill

Low Income Program Paperless Billing How Deposits Work Billing Resolutions Automatic Withdrawal How to Pay Your Bill About Our Payment Plans Ontario Electricity Support Program Arizona Wastewater Deployed Service Member Program

Understanding Your Bill

How to Pay Your Bill

Rates and Tariffs

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Natural Gas Transition

Cap and Trade

New River & Desert Hills Water Filling Station

Rates and Tariffs

Welcome to EPCOR

Products & Services

Water

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Drainage

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Power

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Infrastructure

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Encor by EPCOR for Your Home

Catch $75 While You Can Build Your Energy Plan Encor Energy Plans Understanding Encor Rates and Your Plan Green Tips, Tricks and Gadgets Chirp Green Energy How to Renew Your Contract How to Transfer your Encor Services when Moving

Encor by EPCOR for Your Business

About Our Commercial Energy Plans Choose a Commercial Energy Plan Talk to Our Energy Experts

Natural Gas

Why Choose Natural Gas Sign Up Details Service Line Installation Terms and Conditions Rebates and Programs Rates and Tariffs Excess Flow Valves Requesting Natural Gas Service Connections

Outages

Power Outages

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Water Outages

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Wastewater Outages

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Value of Water

Why Your Water System Matters Are We Running Out Of Water? Conservation Tips How Your Money Gets Spent Investing in You We're More Efficient Than You Think What We're Doing To Help Water is Another World Water is Home Water is Your Alarm Clock Smart Water Management An Amazing Journey Bringing Water to You Technology and Your Water Bringing Value to You

Understanding Wastewater

Beyond The Drain: Understanding Your Wastewater System What Is Wastewater How Wastewater Gets Treated Think Before You Flush Investing In You

Efficiency & Conservation

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How It Works

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Safety

About Our Drainage System

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North Saskatchewan River

5 River Myths Busted River Safety Tips From River to Tap: Answering Your Water Questions What to Do When the River is High

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About EPCOR

Careers

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Who We Are and What We Do

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Working With EPCOR

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Contact

Emergencies

Power(780) 412-4500
Edmonton

Water(780) 412-6800

Drainage311

Natural Gas1-800-511-3447
Edmonton

Customer Service

Manage your account online: Log in

Phone (in Alberta only): 310-4300
Toll-Free (ouside of Alberta): 1-800-667-2345

Other contact information

Hours of Operation

Monday to Friday 8 a.m. - 7 p.m.
Saturday 8 a.m. - 4:30 p.m.
Sunday & Stat Holidays Closed

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Get $1,000 in free energy
for your business

For a limited time, qualified businesses who sign up
for an Encor commercial energy plan will receive
$1,000 in free energy.

Fill out the form below to see if your business qualifies.

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Every energy plan for business comes with a dedicated local energy expert ready to answer your questions. Fill out the form and we'll get back to you within 1 business day.

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