Manage your account online:
Phone (in Alberta only):
310-4300Toll-Free (outside of Alberta):
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
The Information on this Page Applies to:
The Poundmaker Truck Fill Station will be closed until January 23 at 4 PM. Our other truck fill stations are available during this time.
We operate 5 truck-fill stations in Edmonton for customers who may not receive serviced water, such as:
Also known as bulk water stations or waterman's tap, these stations provide high-quality drinking water. To protect the water quality and ensure that bulk water remains contaminant free, customers must provide their own clean connection hose/adaptor/reducer that meets their specific need. Approximately 6 feet of 3-inch hose with a female cam lock end is required to draw water from a side discharge, with a male cam lock fitting. An air gap MUST exist when top filling to eliminate the possibility of cross contamination/backflow. All hydro-vac trucks are restricted to side discharge only for filling and cannot block access to the overhead discharge. All water hauling containers should not be used for other purposes other than potable water.
You must set up a secure prepaid account with a PIN before accessing our bulk water stations.
Once the account is active, you will have 24/7 access to your online account where you can.
Create an account or login to an existing account. If you are already a Bulk Water customer, your profile is already set up, you simply need to create a secure password.Visit your account
Phone: (780) 412-3003Email: firstname.lastname@example.org