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Power outage causes

There are a variety of ways a power outage​ can be caused, from weather and fallen tree branches to human error, damaged equipment or scheduled maintenance.

Power outage main causes

​Water outage causes​​

There are many reasons a water out​age may occur. There may be a nearby water main break​, or it could be an issue with your water supply line.

Water outage main causes

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What to do before, during and after a power outage

It's good to have a plan in case of a power outage. Your plan should include a list of emergency phone numbers and an emergency kit that's easy to find in the dark.

Prepare for power outages

Tree pr​uning and power outages

Every year, overgrown trees and other vegetation make contact with power lines. This contact creates a risk of electrical hazards including fires, electrical shock, and downed lines.​

Tree maintenance tips

Pow​er ​outages and your business

​Being prepared for a scheduled power outage can help keep your business, staff, and equipment safe.

Prepare your business for
scheduled outages

What to do before, during and after a power outage

It's good to have a plan in case of a power outage. Your plan should include a list of emergency phone numbers and an emergency kit that's easy to find in the dark.

Prepare for power outages

Emergen​cy preparedness

​​We should all be prepared for emergencies to stay safe and healthy during any type of situation which may arise. Emergencies can happen in extreme weather events which can result in unpreventable power outages. In high risk cases, emergencies could also force you out of your home.​

Be prepa​​red​​

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​​What c​auses ​​power outages

There are a variety of ways a power outage can be caused, from weather and fallen tree branches to human error, damaged equipment or scheduled maintenance.

Main causes of pow​er outages

Tree pr​uning and power outages

Every year, overgrown trees and other vegetation make contact with power lines. This contact creates a risk of electrical hazards including fires, electrical shock, and downed lines.​

Tree maintenance tips

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How to prepare​ for water outages

Learn how to prepare for a water outage and what to do when the water is restored.

​Wha​t to do about frozen pipes

Water lines inside your home can freeze due to subzero temperatures, extreme wind chill and cold drafts. Learn about the ways to prevent pipes from freezing and what to do during a water emergency.

Preventing backflow in your home​

Water that flows opposite to its normal direction is called backflow, a problem that can accidentally contaminate drinking water in your home and, possibly, the entire public water system. Backflow conditions are potentially dangerous, but preventable.

Preventing backflow​​​​​

​Wha​t to do about frozen pipes

Water lines inside your home can freeze due to subzero temperatures, extreme wind chill and cold d​rafts. Learn about the ways to prevent pipes from freezing and what to do during a water emergency.