Power
Water
Drainage(780) 412-4500
Natural Gas1-800-511-3447Edmonton
Manage your account online: Log in
Phone (in Alberta only): 310-4300Toll-Free (outside of Alberta): 1-800-667-2345
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
The Information on this Page Applies to:
EPCOR offers the following services for multi-residential, commercial, institutional and industrial clients. Please note we do not offer private hydrant inspections, private hydrant repairs, private property repairs for leaks, private valve repairs, or leak detection on private property.
If there is a water outage on private property from a private water system leak, EPCOR can provide a water tank trailer so residents can fill up water jugs from the water tank until the outage is over.
If there is a water outage on private property from a private water system leak, EPCOR can provide a temporary water hook-up with hoses from a hydrant to a building to provide temporary water service while repairs are underway. This service is available for critical properties where water service is essential, such as medical facilities or seniors’ complexes, or where it might be difficult for people to access a water tank. This may also be used for properties with a large number of impacted units, like larger condo buildings.
For planned temporary water hook-ups, please contact us at least three weeks before the planned water outage to make sure we have resources available.
EPCOR operates a meter test bench to confirm accuracy of water meters. We also can test meters for companies in Edmonton that use a non-EPCOR meter for their own industrial processes.
If you have any questions about our commercial services or require any of the services listed on this page, email WaterCommercialServices@epcor.com.
For emergencies, visit the Water Outages page for more information.