Power Outage Alerts

​Sign up to be notified when power outages happen in Edmonton.

You can subscribe to receive alerts for any Edmonton neighbourhood. We'll send an alert if the outage is unplanned and affects 12 or more addresses. We'll let you know:

• When and why the power is out
• An estimated time when the power will be restored
• When the power is back on

Outage alerts types

• Initial alert: Once information becomes available, we'll send you an alert, letting you know that we're aware of the outage. This message may not be immediate; our crews are likely investigating the problem.
• Update alert(s): We'll send you updates when the cause and/or estimated restoration time is available or has changed.

• Restoration alert: We'll send a final message when the power has been restored to all or most customers in the affected area. If you're still without power, check our outage page.

Didn't get an alert?

You may not get an alert because the outage:

• Is isolated to your home/building
• Affects less than 12 addresses

If you're experiencing a power outage and have not been notified, please call our power emergency line 24/7 at (780) 412-4500.