Power
Water
Drainage(780) 412-4500
Natural Gas1-800-511-3447Edmonton
Manage your account online: Log in
Phone (in Alberta only): 310-4300Toll-Free (outside of Alberta): 1-800-667-2345
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
GST is added to all charges.
(Within 8 business days after electrical permit has passed)
Energize Service - if power has been off at the location (3 to 5 business days wait)
Energize Expedited Service - if power has been off at the location (within 48 hours)
Reconnection Fee - if power has been disconnected for non-payment (during business hours)
Find out more about our advanced meters.
GST is added to all charges.
(Within 8 business days after electrical permit has passed)
Find out more about our advanced meters.
View the residential electricity rates or commercial electricity rates for customers on the Regulated Rate Option (RRO).
Learn more about the regulated rate option for power, who is eligible and how regulated rates are determined.
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Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta). For more information on EPCOR's Privacy Policy, including recent updates, view here.