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Navigation

Account & Billing

Welcome to EPCOR

Manage Your Account Online

Online Billing With ebill

How to Transfer EPCOR Services When Moving

Paying Your Bill

How to Pay Your Bill Set up Automatic Bill Payments Paperless Billing About Our Payment Plans How Deposits Work Billing Resolutions and Support Financial Support Resources Credit Card Bill Payment Assistance Programs Payment Arrangements Financial Support Resources

Understanding Your Bill

How to Pay Your Bill

Rates and Tariffs

Natural Gas Transition

New River & Desert Hills Water Filling Station

Welcome to EPCOR

Manage Your Account Online

Understanding Your Bill

Rates Know the Difference: Time of Use and Ultra-Low Overnight vs. Electricity Retailers Time of Use and Ultra Low Overnight Pricing Switching from Time-of-Use to Tiered or Ultra-Low Overnight Prices

Irrigation Customers Moving to Monthly Billing

Rates and Tariffs

Quick Guide to EPCOR Customer Service and Support

Rate Applications

Opening, Moving or Ending Services

Final Read Request Form

Answering Your Questions About High Bills

Green Button

Protect Yourself from Consumer Scams

Products & Services

Water

Water Sign Up and Disconnect Water Sign Up Rates, Terms and Conditions Rates and Tariffs Rate Cases Delivering Water to You Bulk Water Fill Stations Water Quality Rate Applications Water, Wastewater and Drainage Rate Application Commercial Property Water Services Water Connections for Builders and Developers Landlord Information Rates, Terms and Conditions Water Service for New Homes and Developments Cross Connection Control Helpful Tips and Information Water Transmission and the 130 Pipeline Water Main Cleaning (Flushing) High Water Usage Protecting our Water: EPCOR's Source Water Protection Plan Approval to Operate Cross Connection Control Water Connections for Builders and Developers

Drainage

Flooding & Flood Prevention EPCOR Drainage Customer Service Rates, Terms and Conditions Water, Wastewater and Drainage Rate Application Drainage Connections for Builders and Developers Surface Drainage Problems Catch Basin and Manhole Cover Concerns Flood Mitigation

Power

Power Sign Up Service Connections Supply Mix Data Electricity Distributor Scorecard Understanding the Regulated Rate Option Rates, Fees and Tariffs Terms and Conditions Default Supply Landlord Information Services We Provide Code of Conduct Conditions of Service Joint Use Application Form Power Connections for Builders and Developers Generating Your Own Energy High Voltage Testing Services High Voltage Test Facility

New Connections for Builders & Developers

Infrastructure

Projects in Your Area Natural Gas Construction Regina Wastewater Treatment Plant Project

Encor by EPCOR for Your Home

Sign up for Encor Energy Plans Encor Energy Plans and Rates Encor Electricity Plans and Rates Encor Natural Gas Plans and Rates Chirp Green Energy Your Encor Bill Renew Your Energy Contract Moving? Transfer Your Encor Services Green Tips, Tricks and Gadgets EV on the Go With Encor by EPCOR Discover the Encor by EPCOR Difference Encor Promotions and Perks Alberta Government Rebates Encor Contract Your Energy, Explained

Encor by EPCOR for Your Business

Encor Plans for Commercial Business Get a Quote for a Commercial Energy Plan Encor Plans for Small Business Smart Devices to Transform your Business

Natural Gas

Why Choose Natural Gas Where Can I Get Natural Gas Steps to Start Natural Gas Service Calculate Your Natural Gas Savings Sign Up Details Service Line Installation Requesting Natural Gas Services and Upgrades Natural Gas Rates Rates and Tariffs Rebates and Programs Excess Flow Valves Natural Gas Resources for HVAC Natural Gas for your Business Brockton Natural Gas Service

Infrastructure Development

EPCOR Technologies Inc. Infrastructure Partnering Solutions

Electric Vehicle Charging Station Funding Program

Outages & Safety

Outages

Current Outages and Alerts How We Respond to Outages Outage Preparedness and Prevention After an Outage

Safety

Safety at Home Safety at Work Safety in the Neighbourhood Natural Gas Leaks

What to Do in an Emergency

Power Line & Equipment Contacts Downed Power Lines

Learn & Explore

Value of Water

Why Your Water System Matters Are We Running Out Of Water? Water Conservation Help and Tips Delivering Quality and Value Keeping Your Water System Safe and Reliable Arizona - More Efficient Than You Might Realize Water is Another World Water is Home Water is Your Alarm Clock Smart Water Management An Amazing Journey A Commitment to Water Quality Protecting our Water: EPCOR's Source Water Protection Plan Long Term Planning World Water Day

Understanding Wastewater

Efficiency & Conservation

Inside Your Home Outside Your Home Rebate Programs Energy Programs

How It Works

Meters

About Our Drainage System

Causes of Sewer Backups Storm Sewers Sanitary Sewers Edmonton's Combined Sewer System Sewer Pumps Sources of Sewer Odour

Educational Resources

For The Classroom And At Home Water And Wastewater Plant Tours

North Saskatchewan River

5 River Myths Busted River Safety Tips From River to Tap: Answering Your Water Questions What to Do When the River is High Glass of the Sask

Planning For The Future Of Our Electrical Grid

Seasonal Home Maintenance

Fats, Oils & Grease: Store It, Dont Pour It

Franchises

About EPCOR

Careers

Job Search Working at EPCOR Application Tips and Profile Setup EPCOR Career Fields Students and Recent Graduates EPCOR Jobs in Texas

News & Announcements

Customer Newsletters Customer Notices Our Response To COVID-19: For Canadian Customers San Tan District Rio Verde Foothills Our Stories

Community Investment

Charitable Donations Sponsorships in Edmonton Our Partners Volunteering Sponsorships Outside of Edmonton

Working With EPCOR

Contractors & Suppliers Electricity Retailers Bidding Opportunities

Who We Are and What We Do

About Our Company Vision, Values and Purpose Corporate Governance Environment and Climate Change Health and Safety Community Engagement and Support Our People Serving Our Customers Sustainability Reporting The Long-Term Plan

Contact

Emergencies

Power310-9473
Redwater

Customer Service

Phone (in Alberta only): 310-4300
Toll-Free (ouside of Alberta): 1-800-667-2345

Other contact information

Hours of Operation

Monday to Friday 8 a.m. - 7 p.m.
Saturday 8 a.m. - 4:30 p.m.
Sunday & Stat Holidays Closed

Communities

Canada

Alberta
British Columbia
1. French Creek
Ontario
Saskatchewan
1. Regina

United States

The Information on this Page Applies to:

Abee, Alberta

Acheson, Alberta

Acme, Alberta

Aden, Alberta

Aetna, Alberta

Airdrie, Alberta

Akenside, Alberta

Alberta Beach, Alberta

Alcomdale, Alberta

Alder Flats, Alberta

Aldersyde, Alberta

Alexander, Alberta

Alexis, Alberta

Alhambra, Alberta

Alix, Alberta

Alpen Siding, Alberta

Amelia, Alberta

Amisk, Alberta

Antler Lake, Alberta

Ardrossan, Alberta

Argentia Beach, Alberta

Armena, Alberta

Arrowwood, Alberta

Aspen Beach, Alberta

Athabasca, Alberta

Baintree, Alberta

Balzac, Alberta

Banff, Alberta

Bantry, Alberta

Barnwell, Alberta

Barons, Alberta

Barrhead, Alberta

Bashaw, Alberta

Bassano, Alberta

Battle Lake, Alberta

Bawlf, Alberta

Beach Corner, Alberta

Bearberry, Alberta

Bearspaw, Alberta

Beaumont, Alberta

Beaver Lake, Alberta

Beaver Mines, Alberta

Beiseker, Alberta

Bellevue, Alberta

Benalto, Alberta

Bennett, Alberta

Bentley, Alberta

Bergen, Alberta

Betula Beach, Alberta

Bickerdike, Alberta

Big Stone Cree Nation, Alberta

Bighorn, Alberta

Birch Cove, Alberta

Birchcliff, Alberta

Bittern Lake, Alberta

Black Diamond, Alberta

Blackfalds, Alberta

Blackie, Alberta

Blairmore, Alberta

Blue Ridge, Alberta

Bluffton, Alberta

Bon Accord, Alberta

Bondiss, Alberta

Bottrel, Alberta

Bow City, Alberta

Bow Island, Alberta

Bowden, Alberta

Boyle, Alberta

Bragg Creek, Alberta

Brant, Alberta

Brazeau County, Alberta

Breton, Alberta

Bretona, Alberta

Brightview, Alberta

Brooks, Alberta

Bruce, Alberta

Bruderheim, Alberta

Brule, Alberta

Buck Lake, Alberta

Buffalo Lake Metis, Alberta

Buford, Alberta

Burdett, Alberta

Burmis, Alberta

Burnstick Lake, Alberta

Busby, Alberta

Butte, Alberta

Cadogan, Alberta

Cadomin, Alberta

Calahoo, Alberta

Calling Lake, Alberta

Calmar, Alberta

Camrose, Alberta

Canmore, Alberta

Canyon Creek, Alberta

Carbondale, Alberta

Cardiff, Alberta

Carmangay, Alberta

Caroline, Alberta

Carrot Creek, Alberta

Carseland, Alberta

Carstairs, Alberta

Carvel, Alberta

Carway, Alberta

Cassils, Alberta

Castle Island, Alberta

Cayley, Alberta

Champion, Alberta

Chancellor, Alberta

Chauvin, Alberta

Cheadle, Alberta

Cherhill, Alberta

Chestermere, Alberta

Chestermere Lake, Alberta

Chigwell, Alberta

Chip Lake, Alberta

Chipman, Alberta

Chisholm, Alberta

Claresholm, Alberta

Clive, Alberta

Clover Bar, Alberta

Cluny, Alberta

Clyde, Alberta

Coal Valley, Alberta

Coaldale, Alberta

Coalhurst, Alberta

Coalspur, Alberta

Cochrane, Alberta

Cochrane Lake, Alberta

Coleman, Alberta

Condor, Alberta

Connemara, Alberta

Conrad, Alberta

Conrich, Alberta

Cooking Lake, Alberta

Cordel, Alberta

Coronado, Alberta

Coutts, Alberta

Cowley, Alberta

Craddock, Alberta

Cranford, Alberta

Cremona, Alberta

Crestomere, Alberta

Crimson Lake, Alberta

Crossfield, Alberta

Crowsnest, Alberta

Crowsnest Pass, Alberta

Crystal Springs, Alberta

Czar, Alberta

Dalemead, Alberta

Dalroy, Alberta

Dapp, Alberta

Darwell, Alberta

Daysland, Alberta

De Winton, Alberta

Dead Man's Flat, Alberta

Del Bonita, Alberta

Delacour, Alberta

Deville, Alberta

Devon, Alberta

Diamond City, Alberta

Dickson, Alberta

Didsbury, Alberta

Doan, Alberta

Dodds, Alberta

Dogpound, Alberta

Dorenlee, Alberta

Dovercourt, Alberta

Drayton Valley, Alberta

Duchess, Alberta

Duffield, Alberta

Duhamel, Alberta

Dunn, Alberta

Eagle Hill, Alberta

Eckville, Alberta

Edberg, Alberta

Edgerton, Alberta

Edmonton, Alberta

Edson, Alberta

Egremont, Alberta

Elk Island, Alberta

Elkwater, Alberta

Embarras, Alberta

Enchant, Alberta

Enoch, Alberta

Ensign, Alberta

Entrance, Alberta

Entwistle, Alberta

Erith, Alberta

Ervick, Alberta

Etzikom, Alberta

Evansburg, Alberta

Evarts, Alberta

Evergreen, Alberta

Exshaw, Alberta

Fabyan, Alberta

Fallis, Alberta

Falun, Alberta

Fawcett, Alberta

Ferintosh, Alberta

Fincastle, Alberta

Flatbush, Alberta

Foothills, Alberta

Foremost, Alberta

Forshee, Alberta

Fort Assiniboine, Alberta

Fort Saskatchewan, Alberta

Forty Mile, Alberta

Frank, Alberta

Gainford, Alberta

Gasoline Alley, Alberta

Gem, Alberta

Ghost Lake, Alberta

Gibbons, Alberta

Gilby, Alberta

Gleichen, Alberta

Glen Park, Alberta

Glenevis, Alberta

Glenwood, Alberta

Golden Days, Alberta

Goose Lake, Alberta

Grandview, Alberta

Granum, Alberta

Grassy Lake, Alberta

Greenshields, Alberta

Greenview, Alberta

Gull Lake, Alberta

Gunn, Alberta

Gwynne, Alberta

Half Moon Bay, Alberta

Hamlets, Alberta

Hardisty, Alberta

Hartell, Alberta

Hartleyville, Alberta

Harvie Heights, Alberta

Hay Lakes, Alberta

Haynes, Alberta

Hays, Alberta

Hayter, Alberta

Heart Lake, Alberta

Herronton, Alberta

Hespero, Alberta

High River, Alberta

Hilda, Alberta

Hill Spring, Alberta

Hillcrest, Alberta

Hinton, Alberta

Hoadley, Alberta

Holden, Alberta

Homeglen, Alberta

Horburg, Alberta

Hornbeck, Alberta

Hughenden, Alberta

Hughendon, Alberta

Hussar, Alberta

Hylo, Alberta

Indus, Alberta

Innisfail, Alberta

Ireton, Alberta

Irma, Alberta

Iron Springs, Alberta

Irricana, Alberta

Irvine, Alberta

Island Lake, Alberta

Itaska Beach, Alberta

James River Bridge, Alberta

Janet, Alberta

Jarrow, Alberta

Jarvie, Alberta

Jarvis Bay, Alberta

Jefferson, Alberta

Joffre, Alberta

Josephburg, Alberta

Judson, Alberta

Kananaskis, Alberta

Kapasiwin, Alberta

Kathyrn, Alberta

Kavanagh, Alberta

Keephills, Alberta

Keoma, Alberta

Kikino Metis, Alberta

Killam, Alberta

Kingman, Alberta

Kinsella, Alberta

Kipp, Alberta

Kirkcaldy, Alberta

Knee Hill Valley, Alberta

Lac des arcs, Alberta

Lac La Biche, Alberta

Lac La Biche Mission, Alberta

Lac la Nonne, Alberta

Lac Ste Anne, Alberta

Lacombe, Alberta

Lake Isle, Alberta

Lakeview, Alberta

Lakeview Estates, Alberta

Lamont, Alberta

Lamoureux, Alberta

Langdon, Alberta

Larkspur, Alberta

Leavitt, Alberta

Leduc, Alberta

Leedale, Alberta

Legal, Alberta

Legend, Alberta

Leslieville, Alberta

Lesser Slave, Alberta

Lesser Slave Lake, Alberta

Linaria, Alberta

Lindbrook, Alberta

Lochearn, Alberta

Lomond, Alberta

Longview, Alberta

Looma, Alberta

Lougheed, Alberta

Lousana, Alberta

Lundbreck, Alberta

Luscar, Alberta

Lyalta, Alberta

MacKay, Alberta

Madden, Alberta

Magnolia Bridge, Alberta

Magrath, Alberta

Majorville, Alberta

Ma-Me-O Beach, Alberta

Manyberries, Alberta

Mapova, Alberta

Markerville, Alberta

Marlboro, Alberta

Maskwacis, Alberta

Mayerthorpe, Alberta

Mazeppa, Alberta

Mearns, Alberta

Medicine Lodge, Alberta

Meeting Creek, Alberta

Mercoal, Alberta

Metiskow, Alberta

Mewatha Beach, Alberta

Milk River, Alberta

Millarville, Alberta

Millet, Alberta

Millicent, Alberta

Milo, Alberta

Minburn, Alberta

Mirror, Alberta

Monarch, Alberta

Morinville, Alberta

Morningside, Alberta

Mossleigh, Alberta

Mountain View, Alberta

Nakamun Park, Alberta

Namaka, Alberta

Namao, Alberta

Nanton, Alberta

Naphtha, Alberta

Nestow, Alberta

New Dayton, Alberta

New Norway, Alberta

New Sarepta, Alberta

Newbrook, Alberta

Newell, Alberta

Nier, Alberta

Nightingale, Alberta

Nisku, Alberta

Niton, Alberta

Niton Junction, Alberta

Nobleford, Alberta

Norbuck, Alberta

Nordegg, Alberta

Norglenwold, Alberta

Norris Beach, Alberta

North Cooking Lake, Alberta

Obed, Alberta

O'Chiese, Alberta

Ohaton, Alberta

Okotoks, Alberta

Olds, Alberta

Onefour, Alberta

Onoway, Alberta

Opal, Alberta

Opportunity, Alberta

Orion, Alberta

Orton, Alberta

Paintearth, Alberta

Pakowki, Alberta

Parkland, Alberta

Parkland Beach, Alberta

Patricia, Alberta

Peacock, Alberta

Pedley, Alberta

Peers, Alberta

Pekisko, Alberta

Pembridge, Alberta

Pendryl, Alberta

Penhold, Alberta

Pibroch, Alberta

Pickardville, Alberta

Picture Butte, Alberta

Pincher Creek, Alberta

Pincher Station, Alberta

Pine Lake, Alberta

Pipestone, Alberta

Pivot, Alberta

Plamondon, Alberta

Poe, Alberta

Point Alison, Alberta

Ponoka, Alberta

Poplar Bay, Alberta

Prentiss, Alberta

Priddis, Alberta

Provost, Alberta

Pulteney, Alberta

Purple Springs, Alberta

Queenstown, Alberta

Rainier, Alberta

Ralston, Alberta

Ranchland, Alberta

Raven, Alberta

Raymond, Alberta

Red Deer, Alberta

Redwater, Alberta

Retlaw, Alberta

Ribstone, Alberta

Rich Lake, Alberta

Rich Valley, Alberta

Rimbey, Alberta

Riviere Qui Barre, Alberta

Robb, Alberta

Rochfort Bridge, Alberta

Rocky Mountain House, Alberta

Rocky View, Alberta

Rockyford, Alberta

Rolling Hills, Alberta

Rolly View, Alberta

Rosebud, Alberta

Rosemary, Alberta

Ross Haven, Alberta

Rossington, Alberta

Round Hill, Alberta

Royalties, Alberta

Ryley, Alberta

Sandy Beach, Alberta

Sangudo, Alberta

Scandia, Alberta

Schuler, Alberta

Seba Beach, Alberta

Sedgewick, Alberta

Seven Persons, Alberta

Shaughnessy, Alberta

Sherwood Park, Alberta

Shoal Creek, Alberta

Shouldice, Alberta

Siksika, Alberta

Silver Beach, Alberta

Silver Sands, Alberta

Skiff, Alberta

South Baptiste, Alberta

South Cooking Lake, Alberta

South View, Alberta

Southview, Alberta

Spring Coulee, Alberta

Spring Lake, Alberta

Springbrook, Alberta

Spruce Grove, Alberta

Spruce View, Alberta

St. Albert, Alberta

St. Francis, Alberta

Standard, Alberta

Star, Alberta

Stauffer, Alberta

Stavely, Alberta

Steeper, Alberta

Stettler, Alberta

Stirling, Alberta

Stobart, Alberta

Stoney Band, Alberta

Stony Plain, Alberta

Strachan, Alberta

Strangmuir, Alberta

Strathmore, Alberta

Strome, Alberta

Styal, Alberta

Suffield, Alberta

Sunbreaker Cove, Alberta

Sundance Beach, Alberta

Sundre, Alberta

Sunnybrook, Alberta

Sunrise Beach, Alberta

Sunset Point, Alberta

Sylvan Lake, Alberta

Taber, Alberta

Tawatinaw, Alberta

Tees, Alberta

Telfordville, Alberta

Tempest, Alberta

Thorhild, Alberta

Thorsby, Alberta

Tilley, Alberta

Tofield, Alberta

Tomahawk, Alberta

Travers, Alberta

Tsuu T'ina, Alberta

Tudor, Alberta

Turin, Alberta

Turner Valley, Alberta

Tuttle, Alberta

Twin Butte, Alberta

Uncas, Alberta

Val Quentin, Alberta

Vauxhall, Alberta

Venice, Alberta

Vermilion River, Alberta

Viewpoint, Alberta

Viking, Alberta

Villeneuve, Alberta

Vimy, Alberta

Vulcan, Alberta

Wabamum, Alberta

Wabamun, Alberta

Wainwright, Alberta

Waiparous, Alberta

Walsh, Alberta

Warburg, Alberta

Warner, Alberta

Welling, Alberta

Welling Station, Alberta

West Baptiste, Alberta

West Cove, Alberta

Westerose, Alberta

Westlock, Alberta

Wetaskiwin, Alberta

Whispering Hills, Alberta

Whitecourt, Alberta

Whitla, Alberta

Whitney, Alberta

Wild Horse, Alberta

Wildwood, Alberta

Willow Creek, Alberta

Wilson, Alberta

Winfield, Alberta

Winnifred, Alberta

Withrow, Alberta

Woodhouse, Alberta

Woolford, Alberta

Wrentham, Alberta

Wyeclif, Alberta

Yellowstone, Alberta

Yeoford, Alberta

Blue Mountains, Ontario

Collingwood, Ontario

Creemore, Ontario

Stayner, Ontario

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EPCOR Power

Power Sign Up

Service Connections

Supply Mix Data

Electricity Distributor Scorecard

Understanding the Regulated Rate Option

Rates, Fees and Tariffs

Terms and Conditions

Default Supply

Landlord Information

Services We Provide

Code of Conduct

Conditions of Service

Joint Use Application Form

Power Connections for Builders and Developers

Generating Your Own Energy

High Voltage Testing Services

High Voltage Test Facility

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