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​Default supply and EPCOR

We've been helping connect customers like you for the past 125 years and look forward to continue growing with you. We're a dedicated team of agents ready to serve you for your default supply needs. If you'd like more information about your service or if you have any questions, please give us a call at 1 (866) 969-7003.

What's default supply?

Default supply service is designed to meet the needs of industrial and commercial customers. You'll be enrolled for default supply if you use more than 250 MWh of electricity per year

Rather than being billed on the Regulated Rate Option for electricity, your energy charge will flow through the actual wholesale cost of electricity with an administration fee. Customers with Time-of-Use metering will have energy charges based on individual usage, otherwise the energy charges will be an average of all customers on a Flow-Through product. We understand that it can be difficult to budget when the price of power can fluctuate significantly. That's why we also offer a Default Supply Hedged product that fixes a portion of your electricity cost in advance of the month. The remaining portion of your bill will reflect the hourly market price for electricity based on your usage. This combination of fixed and variable rates will protect your budget from price fluctuations that can result in Alberta's electricity market.

The choice is yours and there is no contract required. See the tables below for the currently forecasted supply prices for the Flow-Through, Time-of-Use, and Hedged products.

This table illustrates estimated default supply rates only (¢/kWh). You will be billed based on the actual pool price, as well as tariff charges.

September 2021

​Default supply flow-through

​<150 kW

​Forecast pool price (for flat load)

7.91¢

​Forecast load shape impact

0.76¢

​Distribution losses

​0.35¢

​Pool trading charges

​0.04¢

​Retail charge (Administration charge)

​1.69¢

Total estimated energy charge  10.75¢

​Default supply time-of-use

​>150kW >5,000kW

​Forecast pool price (for flat load)

7.91¢

7.91¢

​Forecast load shape impact

1.89¢

0.52¢

​Distribution losses

​0.39¢

0.25¢​

​Pool trading charges

0.04¢

​0.04¢

​Retail charge (Administration charge)

​1.69¢

0.96¢​
Total estimated energy charge ​11.92¢ 9.69¢

​Default supply hedged

​<150 kW

​Forecast pool price (for flat load)

7.91¢

​Forecast load shape impact

0.76¢

​Distribution losses

​0.36¢

​Pool trading charges

0.04¢

​Retail charge (Administration charge)

​1.69¢

​Estimated contract for differences

0.35¢

Total estimated energy charge ​11.11¢

​Default supply flow-through

​<150 kW ​>150kW

​Forecast pool price (for flat load)

7.91¢

7.91¢

​Forecast load shape impact

0.55¢

0.55¢

​Distribution losses

​0.54¢

​0.54¢

​Pool trading charges

​0.04¢

​0.04¢

​Retail charge (Administration charge)

​1.69¢

​1.69¢

Total estimated energy charge

10.73¢

10.73¢

​Default supply time-of-use

>150 kW >5,000kW

​Forecast pool price (for flat load)

7.91¢

7.91¢

​Forecast load shape impact

​0.44¢

-0.07¢

​Distribution losses

​0.54¢

​0.26¢

​Pool trading charges

​0.04¢

​0.04¢

​Retail charge (Administration charge)

​1.69¢

0.96¢

Total estimated energy charge

10.62¢

9.1¢

​Default supply hedged

​<150 kW ​>150kW

​Forecast pool price (for flat load)

7.91¢

 7.91¢

​Forecast load shape impact

​0.55¢

​0.55¢

​Distribution losses

​0.57¢

​Pool trading charges

0.04¢

0.04¢

​Retail charge (Administration charge)

1.69¢

1.69¢

​Estimated contract for differences

0.35¢

0.35¢

Total estimated energy charge 11.1¢ ​11.1¢

​Rates

Actual default supply rates: default supply hedged
Default supply hook-up charges

GST is added to all charges.

Service Connection Charge (with 3 business days notice) ​No charge
​Expedited Service - if the power is on at the location
(with less than 3 business days notice)
​$10.00
​Energize for New Construction

(Within 8 business days after electrical permit has passed)

​No charge
​Advanced Meter with remote access

Energize Service - if power has been off at the location
(3 to 5 business days wait)

​$10.77
​Non-Standard Meter/Advanced Meter without remote access

Energize Service - if power has been off at the location
(3 to 5 business days wait)

​$50.61
​Advanced Meter with remote access

Energize Expedited Service - if power has been off at the location (within 48 hours)

​$34.77
​Non-Standard Meter/Advanced Meter without remote access

Energize Expedited Service - if power has been off at the location (within 48 hours)

​$74.61
​Advanced Meter with remote access

Reconnection Fee - if power has been disconnected for
non-payment (during business hours) 

​$51.77
​Non-Standard Meter/Advanced Meter without remote access

Reconnection Fee - if power has been disconnected for
non-payment (during business hours)

​$91.61
​Move out, final meter read ​$12.64


Find out more about our advanced meters.

Default supply hook-up charges

GST is added to all charges.

Move In - if the power is on at the location
(with 3 business days notice)
No charge
Move In - if the power is on at the location 
(with less than 3 business days notice)
$10.00
Energize Service - if power has been off at the location
(3 to 5 business days wait)
$123.00
Energize Expedited Service - if power has been off at the location
(within 48 hours, during business hours)
$270.00
Energize Expedited Service - if power has been off at the location
(within 48 hours, after business hours)
$291.00
Expedited Reconnection fee - if power has been disconnected for non-payment
(within 48 hours, during business hours)
$287.00
Expedited Reconnection fee - if power has been disconnected for non-payment
(within 48 hours, after business hours)
$308.00
Meter Install
(3-5 business days wait)
No charge

 


Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).