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Drainage(780) 412-4500
Natural Gas1-800-511-3447Edmonton
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Phone (in Alberta only): 310-4300Toll-Free (outside of Alberta): 1-800-667-2345
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
The Information on this Page Applies to:
Help to protect your home from a sewer line back-up by installing a backwater valve. Our Backwater Valve Subsidy offers financial assistance by providing up to $800 for interior or exterior backwater valve installation. Our program targets homeowners:
To be eligible for the program, you must:
Before installing your backwater valve, our Flood Prevention Advisors must complete an interior home inspection. Once you get approval from the advisor at the time of inspection, installation of a backwater valve can proceed.
To book the interior home inspection, call (780) 944-7777 or email floodprevention@epcor.com (our email and phones are monitored Monday to Friday from 9:00 am to 5:00 pm). Please include:
A professional plumber must install the backwater valve. Only the following valves will be subsidized:
You must submit the application within 6 months of the inspection or the installation will no longer qualify for the subsidy. The application must include: