During a water outage
When your water will be restored depends on the type of outage, location and whether any special parts and equipment are needed.
If you have no water:
- Call EPCOR to determine if the interruption is widespread or only affecting your own property.
- Keep all hot and cold water faucets turned off.
- Don't use any household appliances that require water (e.g. shower, bath, built-in fridge ice-maker, dishwasher, washing machine, etc.).
Find out more about
how we respond when there's an outage.
Water lines can hold a significant amount of pressure. Sudden failure of large pipes under pressure can result in flooding of an excavation hole in seconds. Plus, heavy machinery around underground pipes and wires is dangerous.
Please keep yourself, your kids and your pets away from construction zones while we're working in your area. That way, repairs can be safe and efficient.