Power310-9473Chestermere
Water(403) 207-4503
Drainage
Natural Gas1-800-511-3447Chestermere
Phone (in Alberta only): 310-4300Toll-Free (ouside of Alberta): 1-800-667-2345
Hours of operation and mailing address
Phone: (403) 207-4503
Hours of operation and mailing address
The Information on this Page Applies to:
If you want to know if the power is out in your area and when electricity will come back on, check our list or map of current outages. We provide an estimate of when we expect to have the power back on.
Current power outages map
If you are experiencing a sudden loss of water or water pressure, view our water outage and impact map. Whether it's a water main break or planned construction we have up to date information for you.
Current water outages and impacts
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Sign up for power outage alerts. We'll text you about the power being out, a time estimate of when we think power will be restored, why power went out, and when it comes back on.
SIGN UP FOR POWER OUTAGEALERTS IN EDMONTON
One of the most common causes of a water outage is a water main break. Here is some important information you need to know about water main breaks, including signs of a water main break, what causes them and how it could affect your water service.
About water main breaks
Security lights are used throughout the city for safety purposes. If you are experiencing problems with a security light on your property, use this form to report an issue.
Report security light issues
If you want to know when will electricity come back on, the list of current and planned outages on the map will provide an estimate of when we expect to have the power back on.
Find out more about power outages in your area
Report an outage in Collingwood and area. If you are experiencing an interruption in your electricity service report an outage and we will work to get your power restored as soon as possible.
Report an outage in your area
If you have an after hours emergency call us. As soon as we know about the electricity outage, we can send our crews to fix it.Call (705) 445-1800 - Option 7
When water goes out, we're working to restore water as quickly and as safely as possible. Please report any outages or other water trouble in your district to 1-800-383-0834, 24 hours a day, 7 days a week.
View current water outages
View FortisAlberta's outage map