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​Anyone who wants to access water through a fire hydrant within the City of Edmonton needs to obtain a permit through EPCOR.

We have relocated our hydrant meter pickup to our Aurum site at 2545 Aurum Road NE as of March 10, 2023. Appointments are required for hydrant meter pick up and drop off. Please call (780) 412-3850 (select option 3) to schedule an appointment. Please also call us upon arrival to site and we will direct you ​to your hydrant meter pickup.

 Arriving at the Aurum site ​

  • ​​Please park in the visitor parking to the left and check in with security. Once your appointment is confirmed, security will let you in.
  • Immediately park your vehicle in the ​designated customer pick up/drop off loading zone at Building 1 and call 780-412-3365. Remain in your vehicle until an EPCOR employee arrives.​

Do I need a hydrant permit?

All hydrant users are required to have a permit. Using a fire hydrant without a permit is against the law.

Why are hydrant permits required?

By obtaining a permit and reporting your usage, you help us keep track of hydrant and water use in Edmonton. A permit also helps ensure you have the proper training and equipment to operate hydrants. This prevents problems like damaged hydrants and water mains and helps keep hydrants working to provide emergency protection and clean water to our community. 

Can permit holders access potab​​​le water from hydrants?

Hydrant permits are no longer applicable for potable water. Permit holders that require bulk potable water can access our bulk water sites​.

Safe hydrant use is required

Anyone operating a hydrant needs to be trained on safe hydrant use. You will need to review our YouTube video.​​

Obtaining a hydrant permit

There is an annual application fee for a hydrant permit and a monthly fee for a hydrant permit. Equipment rentals are included in your monthly fee, and actual usage is billed monthly based on your metered water consumption.

Please note: You are charged a monthly city annual hydrant permit minimum daily average if you do not report your usage by the 15th of each calendar month.  If your needs are seasonal, you won't pay for the off-season if you return your equipment and end your permit agreement.

Report your daily hydrant usage

You must call EPCOR Water Dispatch to get approval to use a hydrant each time it is used (the same hydrant in a single day only must be reported once). 
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Report your hydrant meter reads

Report your actual meter read by the 15th of each calendar month.

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