Pumps with discharge valves require the exterior valve to be in the open position and the valve connected to the sewer system in the closed. For exterior discharge hoses, inspect and reconnect it, and ensure water drains at least 2.0 metres away from the foundation. If your sump pump only discharges to the surface, inspect and reconnect your discharge hose and remove splash pad to drain water away from the foundation. Ensure water drains at least 2.0 metres from the foundation.
Learn more about sump pumps.
Keep space around transformers
Transformers are those green or grey boxes on some front yards next to the sidewalk. If you have one on your property, you must make sure it's not blocked. To work safely, our crews need room and solid footing. The area needs to be clear of trees, shrubs, decorative rock, or other landscaping features.
Learn more about transformers.
Check backwater valves
Check and clean your sanitary backwater valve if your home is equipped with one. If your home does not have one, you may be eligible for a subsidy to install one by booking a free flood prevention inspection.
Book an inspection or learn more about backwater valves.
Report trees on power lines
If you see any downed trees on power lines in your community, report it to EPCOR immediately, and if you're worried about a tree growing too close to a power line, you can
request a tree trimming.
Clean eavestroughs / downspouts
If water can't run through your gutters and downspouts, it can spill over, causing pooling next to your foundation. This may lead to basement flooding. Water should be able to drain at least 2 meters from your home.
Learn more about eavestroughs maintenance.
Keep space for fire hydrants
Do not park in front of a fire hydrant and ensure there aren't trees, plants, fences, or other landscaping features too close to it.
Learn how EPCOR can help you with hydrant maintenance programs.
Clean window wells
Clear out leaves, dirt and debris from your window wells that may prevent your window wells from properly draining.
Learn more about window well maintenance.
Planting and digging
Do not dig near power poles, transformers, and switching cubicles. There are grids installed underground up to 1 metre from transformers and cubicles - digging near them is not safe. If you are planting anything in your yard, contact
Utility Safety Partners before you dig. They will mark your utility lines so you know what areas to avoid when digging. Striking a power line can damage the power line and possibly cause injury.
Set up rain barrels
Re-install the rain barrel underneath the diverter discharge pipe. Ensure that the overflow can drain 2 meters away from your home or garage.
Learn more about maintaining your rain barrel.
Contact a qualified contractor to inspect the valves, underground water supply, timer(s) and to energize the underground sprinkler system for summer use.
Swales and grading
Inspect and clear debris for proper water flow. Water should drain 2 meters away from your home.
Accessible curb stop (CC) valve
The curb stop (CC) valve, found on your driveway or front yard, must be clear and accessible so we can access it during an emergency or to turn water off per your request.
Learn more about the CC valve.
Tree and shrub maintenance
Safely trim trees and shrubs to keep them away from power lines. If trimming your tree or shrub requires you to work within 7 metres of an overhead power line running power pole-to-power pole, call us at
(780) 412-4500 and request a Safety Codes consultation.
Water shut off valve and leaks on your property
Check for any
water leaks on your property as part of your regular maintenance and ensure that your water shut off is functional.
Ladders around power lines
When cleaning gutters, trimming trees, or taking down Christmas lights, look for overhead lines first. Never work too close to power lines.
Help keep water moving and clear debris, ice, and snow from the catch basin near your house. Report damaged catch basins to EPCOR.
Learn more about catch basins