Power
Water
Drainage
Natural Gas
After-Hours Emergencies
Phone: (705) 445-1800 option 7
Customer Service
Phone: (705) 445-1800Hours: Monday to Friday, 8:30 a.m. – 4:30 p.m.
Other contact information
The Information on this Page Applies to:
Emerging technologies and changing lifestyles are opening up more options for us to use more electricity, more efficiently, and in different ways.
EPCOR's commitment is to ensure our electrical grid evolves at the same pace as our customers’ needs.
Through our modernization plan, we’re preparing the grid to support your choices of new technologies and green solutions while ensuring we continue to provide you with safe and reliable electricity service:
EPCOR is one of the partners in a pilot being led by the Landmark Group of Companies to develop a Virtual Power Plant (VPP) in the Blatchford neighbourhood. This pilot offers exciting potential to contribute to the evolution of the electricity grid in Edmonton.
VPPs can benefit customers, grid operators and the environment by providing electricity when demand is high and increasing the use of renewable energy sources.
Distributed energy resources (DERs) are small-scale energy resources such as rooftop solar panels and onsite battery storage. DERs can offer you an opportunity to produce your own electricity at your home or business.
As your electricity distributor, we can assist you in connecting your new DER installation to the grid. Learn more:
Learn what you should consider and how to select a solar panel installation company for your home.
See what steps you need to take before you can start generating your own energy.
Learn more about how to prepare your home electrical system for an electric vehicle.
In the near future, we will use more electricity, more efficiently, and in different ways. The EPCOR of tomorrow will not just provide our customers with electricity – we will operate an energy platform, supporting electric vehicles, small scale solar power generation, energy storage and micro-grids.
"New technologies emerge every day. EPCOR embraces these advancements and looks to safely and reliably integrate new and green technologies into our electricity system," says Ian MacNeill, EPCOR's Director of Customer Operations.
Distributed energy resources (DERs) are energy-producing resources that include electrical vehicles, solar panels and energy storage. DERs can change the way we interact with our electricity grid. As your energy provider, we need to be ready to safely and reliably incorporate these new green technologies into our electricity system.
From 2015 to 2018, we partnered with the University of Alberta to complete one of the largest studies of its kind on how these solutions will impact our grid.
The key findings of this study were:
Advancements in grid modernization are occurring fast, with new technologies emerging every day. We're embracing these advancements and pursuing ways to safely and reliably integrate new and green technologies into our electricity system.
One of the ways we do this is with the guidance of a special team who carefully examine new technologies and trends that may impact the grid. Their goal is to understand the impact of these changes and determine what we can do to prepare so our customers continue to receive safe, reliable energy.
We also partner with researchers, government agencies, and larger, nation-wide initiatives like SmartGrid Canada to find new and innovative solutions to the challenges of a rapidly evolving grid.
Advances in electrical distribution and grid technologies are creating new opportunities for you.
