Financial Assistance for Bills

Financial assistance is available

If you need financial support to help you manage your bills, you can contact one or more of these agencies listed below.

211 Alberta
Visit their website or call 2-1-1
Alberta Supports
Contact the Alberta Supports Contact Centre at 1-877-644-9992, or in Edmonton 780-644-9992.
Assured Income for the Severely Handicapped (AISH)
Visit their website to call the nearest office
Alberta Income Support Contact Centre
Available 24/7, toll free at 1-866-644-5135
Emergency Financial Assistance
Visit the Government of Alberta’s website for more information
Alberta Seniors and Housing
Supplementary Accommodation Benefit: Call 310-0000 toll free, 780-422-0122 in Edmonton, or 403-297-7453 in Calgary
Temporary Rent Assistance Benefit
Learn more or check if you qualify online at alberta.ca/RentAssistance

You can also try:

Hospitals have social workers that may be able to assist long term patients with funding or finding funding.
Unions have benevolent funds that can be made available to union members and their families.
First Nations - contact social services to inquire about assistance.

Note: We will require Consent to Release documents filled out before we can discuss your account with a social worker or representative.

Additional Assistance and Support

If you’re looking for support navigating the utility industry in Alberta, contact the Utilities Consumer Advocate
If you're having difficulty paying your utility bill on time, we encourage you to contact us as soon as possible. Our team is here to help. We will work with you to find payment arrangements that work for you. Contact us toll-free at 1-800-667-2345.