Switch to EPCOR's ebill Service Before September 30

Our contract with Canada Post's epost service ends September 30

If you're using Canada Post's epost™ delivery service, you can switch to our ebill service so you can:

• Get a monthly email with a summary of your account balance, the payment due date and a link to view your entire bill online
• Continue to get credit on your bill for going paperless

If you choose not to switch to ebill, you'll get a paper bill in the mail once our contract with Canada Post ends.

How to sign up for ebill

If you already have an online account profile with us:

1. Log into your account

2. Sign up for ebill under the "view bills" tab 

If you don't have an online account profile with us:

1. Sign up for a profile

2. Link your account number to your profile

3. Sign up for ebill under the "view bills" tab

Why our contract is ending

Over several years, we've seen a regular decline in the number of customers using Canada Post's epost™ services and an increase in the number of customers choosing the convenience of our ebill service.

Questions

If you have any questions, you can find more information on our ebill and account pages or contact our Customer Care Team at 310-4300 for more information.