Contact Us - Edmonton Alberta

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Edmonton contact details

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Call us

Emergencies

Power, Water, Drainage (EPCOR): (780) 412-4500
Natural Gas (ATCO Gas): (780) 420-5585

Customer service

Phone: 310-4300
Toll Free: 1-800-667-2345

Monday to Friday: 8am–7pm
Saturday: 8am-4:30pm
Sunday & stat holidays: closed

Log in to My Account

Manage your utility services and account effortlessly with our 24/7 self-serve online portal:

Start or move power, water and natural gas services
Set up automatic withdrawals
Sign up for ebill
Set up Edmonton power outage alerts
View your statement online
Update your personal information

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Mailing address

Bill payments

EPCOR
P.O. Box 500
Edmonton, AB T5J 3Y3

Correspondence

EPCOR
2000-10423 101 Street NW
Edmonton, AB T5H 0E8

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta). For more information on EPCOR's Privacy Policy, including recent updates, view here.

Contact Us - Edmonton

Edmont​on​​ contact details