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Account & Billing

Welcome to EPCOR

Manage Your Account Online

Online Billing With ebill

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How to Transfer EPCOR Services When Moving

Paying Your Bill

How to Pay Your Bill Set up Automatic Bill Payments Paperless Billing About Our Payment Plans How Deposits Work Billing Resolutions and Support Financial Support Resources Credit Card Bill Payment Assistance Programs Payment Arrangements Financial Support Resources

Understanding Your Bill

How to Pay Your Bill

Rates and Tariffs

Natural Gas Transition

New River & Desert Hills Water Filling Station

Welcome to EPCOR

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Understanding Your Bill

Rates Know the Difference: Time of Use and Ultra-Low Overnight vs. Electricity Retailers Time of Use and Ultra Low Overnight Pricing Switching from Time-of-Use to Tiered or Ultra-Low Overnight Prices

Irrigation Customers Moving to Monthly Billing

Rates and Tariffs

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Quick Guide to EPCOR Customer Service and Support

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Rio Verde Foothills Water Filling Station

Products & Services

Water

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Drainage

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Power

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Infrastructure

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Encor by EPCOR for Your Home

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Encor by EPCOR for Your Business

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Natural Gas

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Outages & Safety

Outages

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Safety

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What to Do in an Emergency

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Learn & Explore

Value of Water

Why Your Water System Matters Are We Running Out Of Water? Water Conservation Help and Tips Delivering Quality and Value Keeping Your Water System Safe and Reliable Arizona - More Efficient Than You Might Realize Water is Another World Water is Home Water is Your Alarm Clock Smart Water Management An Amazing Journey A Commitment to Water Quality Protecting our Water: EPCOR's Source Water Protection Plan Long Term Planning World Water Day

Understanding Wastewater

Efficiency & Conservation

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How It Works

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About Our Drainage System

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Educational Resources

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North Saskatchewan River

5 River Myths Busted River Safety Tips From River to Tap: Answering Your Water Questions What to Do When the River is High Glass of the Sask

Planning For The Future Of Our Electrical Grid

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Fats, Oils & Grease: Store It, Dont Pour It

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About EPCOR

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Who We Are and What We Do

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Contact

Emergencies

Contact us

Customer Service: (519) 773-5321
Emergencies (24/7): (519) 773-5321
Email: gas@epcor.com

Other contact information

Hours of Operation

Monday to Friday 8 a.m. - 4 p.m.
Saturday, Sunday & Stat Holidays Closed

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Edmonton contact details

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Call us

Emergencies

Power, Water, Drainage (EPCOR): (780) 412-4500
Natural Gas (ATCO Gas): (780) 420-5585

Customer service

Phone: 310-4300
Toll Free: 1-800-667-2345

Monday to Friday: 8am–7pm
Saturday: 8am-4:30pm
Sunday & stat holidays: closed

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Mailing address

Bill payments

EPCOR
P.O. Box 500
Edmonton, AB T5J 3Y3

Correspondence

EPCOR
2000-10423 101 Street NW
Edmonton, AB T5H 0E8

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta). For more information on EPCOR's Privacy Policy, including recent updates, view here.