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Emergencies

Power (EPCOR): (780) 412-4500
Water: (780) 412-6800
Drainage: 311
Natural Gas (ATCO Gas): (780) 420-5585

​Customer service

Phone: 310-4300
Toll Free: 1-800-667-2345
Online: Submit our online form 

Hours of Operation
Monday to Friday: 8 a.m. – 7 p.m.
Saturday: 8 a.m. – 4:30 p.m.
Sunday and statutory holidays: closed

​Mailing address

Bill Payments
EPCOR
P.O. Box 500
Edmonton, AB T5J 3Y3

Correspondence
EPCOR
2000-10423 101 Street NW
Edmonton, AB T5H 0E8

Corporate switchboard

Phone: (780) 412-3414

Hours of operation
Monday to Friday: 8 a.m. - 4:30 p.m.
Weekends and statutory holidays: closed

 


Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).