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Water restrictions are implemented when water demand exceeds the capacity of the local treated water supply.

This can happen for a number of reasons:

  • Extended periods of hot, dry weather.
  • Poor raw water quality (for example, due to major rain storm).
  • Contamination of the water source.
  • Unexpected malfunction of a major system resulting in a sudden shortage of water supply.
​Remember, in the hot summer months, drought and demand can put a strain on water supply. Do your part to help conserve water this summer and follow this watering schedule.​

Stage 3 watering restrictions now in effect.

Follow these steps


Outdoor watering restrictions are in effect from April 1 to October 31 every year. These restrictions are in place to:

  • Help stabilize the increase in water consumption that takes place during the summer months
  • Maintain consistent water pressure to customers
  • Ensure adequate flows and pressures for firefighting purposes
  • Help sustain water for present and future generations

The watering restrictions regulation has 4 stages and may escalate based on water conservation needs. View other Water Conservation Tips for the rest of your home.

To report watering restriction violations or for more information, please contact us.

​Stage 1 restrictions

When

Effective Date ​ April and October
​​Sprinkling times ​ ​ ​Between 7 p.m. and 7 a.m. ​ ​
​Frequency ​Any day ​

How

​Pop-up spray, rotors and sprinklers ​ Only during permitted times ​
Hand-watering (trees, shrubs, vegetables) ​ ​ ​Anytime  ​ ​
Micro and drip irrigation ​Anytime

What

Lawns Permitted during sprinkling times
Ornamental shrubs, flowers and trees​ Permitted during sprinkling times ​
Vegetable gardens or fruit trees ​Anytime
Vehicles, boats, houses​ ​Only with hose with shut off device
Sidewalks or driveways​ ​​Anytime (advised to use a broom)
Fountains, pools or hot tubs​ ​Anytime​
New lawn permits ​Can apply for a permit

​Stage 2 restrictions

When

Effective Date ​ May, June, July, August, September
​​Sprinkling times ​ ​ 7 a.m. to 10 a.m. or 7 p.m. to 10 p.m. 
For a maximum of 2 hours
​Frequency Every other day
Even # houses: even calendar days
Odd # houses: odd calendar days

How

​Pop-up spray, rotors and sprinklers ​ Only during permitted times ​
Hand-watering (trees, shrubs, vegetables) ​ ​ ​Anytime
Micro and drip irrigation ​Anytime

What

Lawns Permitted during sprinkling times / days
Ornamental shrubs, flowers and trees​ Permitted during sprinkling times ​/ days
Vegetable gardens or fruit trees ​Anytime
Vehicles, boats, houses​ ​Only with hose shut off device
Sidewalks or driveways​ ​​Anytime (advised to use a broom)
Fountains, pools or hot tubs​ ​Anytime​
New lawn permits ​Can apply for a permit

​Stage 3 restrictions

  • Voluntary reductions on top of Stage 2: implemented as required, prior to enforced lawn watering ban.

​Stage 4 restrictions

When

Effective Date ​ As required
​​Sprinkling times ​ ​ Sprinkling ban: lawn watering not permitted 
​Frequency ​Sprinkling ban: lawn watering not permitted 

How

​Pop-up spray, rotors and sprinklers ​ Not permitted ​
Hand-watering (trees, shrubs, vegetables) ​ ​ Only between ​7 a.m. to 10 a.m. or 7 p.m. to 10 p.m. 
​​Micro and drip irrigation ​ Only between ​​7 a.m. to 10 a.m. or 7 p.m. to 10 p.m. 

What

Lawns Not permitted
Ornamental shrubs, flowers and trees​ Only with drip or hand watering
Vegetable gardens or fruit trees ​Anytime
Vehicles, boats, houses​ ​Not permitted (only exception is for safety)
Sidewalks or driveways​ Only prior to application of paint, preservative, stucco or sealant
Fountains, pools or hot tubs​ Not permitted
New lawn permits ​No permits issued

Exemptions

  • Nurseries, turf farms, tree farms
  • Essential municipal infrastructure (i.e. select playing fields)
  • Car dealerships, car washes
  • Other commercial enterprises which require water use to facilitate normal business activities: (e.g. power washing companies, window washing companies etc.)

Definitions

  • Micro and Drip Irrigation: Delivers water to the root zone of the plants and uses less than 20 gallons per hour at less than 25 psi.
  • Hand-watering: Delivering water by hose with spring-loaded nozzle shut-off device or hand-held container.