Power
Water
Drainage(780) 412-4500
Natural Gas1-800-511-3447Edmonton
Manage your account online: Log in
Phone (in Alberta only): 310-4300Toll-Free (outside of Alberta): 1-800-667-2345
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
As part of our plan to protect our Water Treatment Plants during a major flood event, we are working to increase the protection of critical assets on site or relocate them.
We're working on a comprehensive risk assessment and a review of flooding pathways to ensure equipment that is critical to the operation of the water treatment plant is protected in case of a major flooding event. This work may involve installing barriers, moving equipment up higher, or making equipment submersible. This work will all take place within existing buildings on the site and within our fence line.
This work is currently underway and we expect it to be completed in the fall of 2025.