Scam Alert: Suspicious Phone Calls

​We've received complaints about suspicious phone calls and we're warning customers to be cautious.

Reports suggest that customers are receiving calls claiming to be from EPCOR. The caller claims the account holder is in arrears, and cash payments must be made immediately or power will be disconnected.

This is a scam. Customers should know that EPCOR does not take sudden action on billing arrears. 

If you have any questions about your account, please call us at 310-4300. To report suspicious activity, please contact the Edmonton Police Service at (780) 423-4567.