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Watch out for scams
Sometimes, people may pretend to be from EPCOR to get you to send money or share personal information. They might call, text, email, or even come to your door.
Here's how to stay safe.
There are some things we just don't do. If you encounter any of these activities, contact us right away. It's probably a scam.
We won’t ask for your bank info or personal details in a text or email.
We won’t ask you to pay your bill with gift cards, Bitcoin, or cash at a physical location.
We won’t threaten you or demand immediate payment on the spot.
We don’t do door-to-door sales.
Other red flags
The message feels urgent or scary.
They ask for money or personal info right away.
The email is not from @epcor.com.
If you're unsure, don't click any links or share your personal information.
Call us right away or check your account online.
We may contact you to:
Don't click any links or share your personal information.
Contact us right away
If someone claiming to be from EPCOR contacts you and you're not sure if it's legitimate, check in with us:
Use other services