Power
Water
Drainage(780) 412-4500
Natural Gas1-800-511-3447Edmonton
Manage your account online: Log in
Phone (in Alberta only): 310-4300Toll-Free (outside of Alberta): 1-800-667-2345
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
The Information on this Page Applies to:
We want to know more about how you use the space around the Rossdale and E.L. Smith Water Treatment Plants – and what you would like us to consider as we plan how these flood barriers will look and be experienced by those who live, work and recreate in the areas around the plant. There are a number of ways to get involved.
This public engagement process is being done to the Refine level in our public engagement framework meaning that we are seeking your input to help us improve the quality of the project design. Your input will be used alongside technical requirements for the project to create designs that are aligned with community values, are suitable for each plant site, are mindful of costs to water ratepayers and minimize our environmental footprint.
Phone: (780) 412-3599Email: waterprojects@epcor.com
We want to know what you think about our proposed shared outcomes, design principles, and public engagement framework, and whether they fit with how you use and value the area around the Rossdale and E.L. Smith Water Treatment Plants. Your input will help us understand how EPCOR can operate the water treatment plants in an environmentally and socially responsible manner that aligns with your interests.
Once we incorporate your feedback, the final shared outcomes, design principles, and public engagement framework will guide how we design future projects at the Edmonton water treatment plants and engage with the community.
There are a couple ways to get involved:
Complete our survey (open until May 15, 2021).
We are also hosting two virtual information sessions on Thursday April 29, 2021. We will cover the same material in both sessions, so please choose the time that works best for you.
1:30 to 3:00 p.m. (Thursday April 29, 2021)We will host a presentation at 1:45 p.m. followed by open discussion.Register
6:30 to 8:00 p.m. (Thursday April 29, 2021)We will host a presentation at 6:45 p.m. followed by open discussion.Register
Community newsletter - mailed April 2021
Register for one of the sessions below and drop-in anytime to ask the project manager your questions about our plans to protect Edmonton's Water Treatment Plants from flooding.
Register here
Curious where flood barriers are needed to protect the Rossdale and E.L. Smith Water Treatment Plants in a major flood event? Download a map for the site you are interested in and take a self-guided walk around the area.
Complete our survey (open until August 31, 2021).Take our survey
Please join us to discuss how our plans to protect the Rossdale Water Treatment Plant from flooding can meet the needs of your community while being mindful of costs. These will be collaborative sessions – we want to work with you to determine what the flood barriers in Rossdale should look and feel like.
We'll be hosting these online to ensure the safety of participants and our employees. We will cover the same material in both sessions, so please choose the time that works the best for you.
6:30 – 8:30 p.m. Register
9:30 – 11:30 a.m.Register
We want to know more about how you use the space around the E.L. Smith Water Treatment Plant – and what you would like us to consider as we plan how these flood barriers will look and be experienced by those who live, work and recreate in the areas around the plant. There are a number of ways to get involved.
Community newsletter – mailed May 2021
Please join us to discuss how our plans to protect the E.L. Smith Water Treatment Plant from flooding can meet the needs of your community while being mindful of costs. These will be collaborative sessions – we want to work with you to determine what the flood barriers in E.L. Smith should look and feel like.
9:30 – 11:30 a.m. Register
6:30 – 8:30 p.m.Register
