Rates

How rates are set

Our rates reflect the costs to provide natural gas service and maintain the distribution system. We will work carefully to ensure new rates are fair and affordable while still addressing operational requirements and supporting investment that will allow us to continue to provide safe natural gas and reliable service to the community.

Gas commodity

As an EPCOR customer, you pay the same price as we do for natural gas. In Ontario, utilities do not earn a profit from the sale of natural gas.

The Ontario Energy Board (OEB) sets the rates four times a year for the gas you use based on the commodity price of natural gas on the market. Market prices change due to supply and demand, as well as weather.

Every three months, we will request approval from the OEB to adjust rates to reflect customer consumption and the market price of gas from the previous quarter. Rates could increase if the previous rate did not cover the actual market price of gas or could decrease to credit customers if the market price was lower than expected. You will receive notice of these Quarterly Rate Adjustment Mechanisms (QRAM) with your monthly bill.

Delivery to you

The OEB also approves the rates EPCOR charges to deliver natural gas to our customers. These charges include the costs to transport gas to your home or business and to build, operate and maintain the system.

Rate classes and charges

Your EPCOR bill details the charges related to your natural gas services. To learn more about what the individual line items on your bill mean, visit understanding your bill.

EPCOR files applications with the Ontario Energy Board for approval of natural gas rates.

The rates below are effective April 1, 2021

Rate 1: General Service Rate Rate 2: Seasonal Service Rate 3: Special Large Volume Contract Rate Rate 4: General Service Peaking Rate 5: Interruptible Peaking Contract Rate Rate 6: IGPC Aylmer Ethanol Production Facility Gas Supply Charges

Rate 1: General Service Rate

The majority of EPCOR’s customers are Rate 1, including residential, commercial and small industrial. These customers have properties that are served through one meter and contain no more than three dwelling units. There are no contracts and the rate does not fluctuate for time of year.

Charges	Rates
Monthly fixed charge ⁽¹⁾	$18.50
Rate Rider for Deferred Implementation -effective for three months ending June 30, 2021	$1.00
Rate Rider for REDA Recovery -effective for 12 months ending March 31, 2022	$0.78
Delivery Charges
First 1000 m³ per month	13.5701¢ per m³
All over 1000 m³ per month	10.9063¢ per m³
Rate Rider for Deferred Implementation -effective for three months ending June 30, 2021	0.3640¢ per m³
Rate Rider PGTVA recovery -effective for 12 months ending March 31, 2022	0.3113¢ per m³
Rate Rider ADVADA recovery -effective for 12 months ending March 31, 2022	0.1508¢ per m³
Federal Carbon Charges
Federal carbon charge (if applicable)	7.8300¢ per m³
Facility carbon charge	0.0052¢ per m³
Rate Rider for FCCCVA recovery (if applicable) -effective for 12 months ending March 31, 2022	0.9416 ¢ per m³
Rate Rider for FCCFVA recovery -effective for 12 months ending March 31, 2022	$0.01 per month
Rate Rider for GGEADA recovery -effective for 12 months ending March 31, 2022	$0.78 per month

Rate 2: Seasonal Service

This class is designed for seasonal Customers that use large amounts of gas for mostly tobacco/agricultural reasons from July through September. There is no contract but the rates fluctuate depending on the time of the year.

For all gas consumed from:	April 1 - Oct.31	Nov.1 - Mar.31
Monthly fixed charge ⁽¹⁾	$21	$21
Rate Rider for REDA Recovery -effective for 12 monts ending March 31, 2022	$0.78	$0.78
Delivery Charges
First 1,000 m³ per month	17.0841¢ per m³	21.5342¢ per m³
Next 24,000 m³ per month	8.8749¢ per m³	14.6901¢ per m³
All over 25,000 m³per month	6.9188¢ per m³	15.5875¢ per m³
Rate Rider for Deferred Implementation -effective for three months ending June 30, 2021	0.2952¢ per m³	N/A
Rate Rider PGTVA recovery -effective for 12 months ending March 31, 2022	0.3113¢ per m³	0.3113¢ per m³
Rate Rider ADVADA recovery -effective for 12 months ending March 31, 2022	0.1508¢ per m³	0.1508¢ per m³
Federal Carbon Charges
Federal carbon charge (if applicable)	7.8300¢ per m³	7.8300¢ per m³
Facility carbon charge	0.0052¢ per m³	0.0052¢ per m³
Rate Rider for FCCCVA recovery (if applicable) -effective for 12 months ending March 31, 2022	0.9416¢ per m³	0.9416¢ per m³
Rate Rider for FCCFVA recovery -effective for 12 months ending March 31, 2022	$0.01 per month	$0.01 per month
Rate Rider for GGEADA recovery -effective for 12 months ending March 31, 2022	$0.78 per month	$0.78 per month

Rate 3: Special Large Volume Contract Rate

This class is for special large volume customers that use more than 113,000 m³ per year and have a contracted demand of at least 700 m³ per day. These customers use gas year round but are still mostly weather sensitive.

Charges	Rates
Monthly fixed charge ⁽¹⁾
Firm or interrupible service	$201.00
Combined (firm and interruptible) service	$223.00
Rate Rider for REDA Recovery -effective for 12 months ending March 31, 2022	$0.78
Monthly Demand Charge -for each cubic metre of daily contracted firm demand	29.6806¢ per m³
Rate Rider for Deferred Implementation -for each cubic metre of daily contracted firm demand - effective for three months ending June 30, 2021	0.5832¢ per m³
Delivery Charges
Firm delivery charge	3.9173¢ per m³
Interruptble delivery charge (negotiated)	7.7527 - 10.7010¢ per m³
Rate Rider for Deferred Implementation -effective for three months ending June 30, 2021	0.3162¢ per m³
Rate Rider PGTVA recovery -effective for 12 months ending March 31, 2022	0.3113¢ per m³
Rate Rider ADVADA recovery -effective for 12 months ending March 31, 2022	0.1508¢ per m³
Federal Carbon Charges
Federal carbon charge (if applicable)	7.8300¢ per m³
Facility carbon charge	0.0052¢ per m³
Rate Rider for FCCCVA recovery (if applicable) -effective for 12 months ending March 31, 2022	0.9416 ¢ per m³
Rate Rider for FCCFVA recovery -effective for 12 months ending March 31, 2022	$0.01 per month
Rate Rider for GGEADA recovery -effective for 12 months ending March 31, 2022	$0.78 per month

Rate 4: General Service Peaking

This class is designed for Customers who can accept interruption of their gas service with 24 hours' notice. It is an interruptible rate that is primarily designed for small grain dryers, such as individual farmers. It is a fall peaking service given that these Customers use gas primarily in the October to December period when they are drying corn.

For all gas consumed from:	April 1 - Oct.31	Nov.1 - Mar.31
Monthly fixed charge ⁽¹⁾	$21	$21
Rate Rider for REDA Recovery -effective for 12 monts ending March 31, 2022	$0.78	$0.78
Delivery Charges
First 1,000 m³ per month	18.9314¢ per m³	24.1513¢ per m³
All over 1,000 m³ per month	11.6156¢ per m³	18.6627¢ per m³
Rate Rider for Deferred Implementation -effective for three months ending June 30, 2021	31.0449¢ per m³	N/A
Rate Rider PGTVA recovery -effective for 12 months ending March 31, 2022	0.3113¢ per m³	0.3113¢ per m³
Rate Rider ADVADA recovery -effective for 12 months ending March 31, 2022	0.1508¢ per m³	0.1508¢ per m³
Federal Carbon Charges
Federal carbon charge (if applicable)	7.8300¢ per m³	7.8300¢ per m³
Facility carbon charge	0.0052¢ per m³	0.0052¢ per m³
Rate Rider for FCCCVA recovery (if applicable) -effective for 12 months ending March 31, 2022	0.9416¢ per m³	0.9416¢ per m³
Rate Rider for FCCFVA recovery -effective for 12 months ending March 31, 2022	$0.01 per month	$0.01 per month
Rate Rider for GGEADA recovery -effective for 12 months ending March 31, 2022	$0.78 per month	$0.78 per month

Rate 5: Interruptible Peaking Contract Rate

This class is similar to rate 4 but it is a contract rate class for a minimum term of one year and is designed for large commercial grain dryer operations. They must have a daily contracted demand of at least 700 m³ and a minimum annual volume of
50,000 m³.

Charges	Rates
Monthly fixed charge ⁽¹⁾	$191.00
Rate Rider for REDA Recovery -effective for 12 months ending March 31, 2022	$0.78
Delivery charge (negotiated)	6.0876¢ - 9.4318¢ per m³
Rate Rider PGTVA recovery -effective for 12 months ending March 31, 2022	0.3113¢ per m³
Rate Rider ADVADA recovery -effective for 12 months ending March 31, 2022	0.1508¢ per m³
Federal Carbon Charges
Federal carbon charge (if applicable)	7.8300¢ per m³
Facility carbon charge	0.0052¢ per m³
Rate Rider for FCCCVA recovery (if applicable) -effective for 12 months ending March 31, 2022	0.9416 ¢ per m³
Rate Rider for FCCFVA recovery -effective for 12 months ending March 31, 2022	$0.01 per month
Rate Rider for GGEADA recovery -effective for 12 months ending March 31, 2022	$0.78 per month

Rate 6: IGPC Aylmer Ethanol Production Facility

This rate class is only available to the Integrated Grain Processors Co-Operative, Aylmer Ethanol Production Facility.

Charges	Rates
Monthly fixed charge ⁽¹⁾	$62,332.06
Rate Rider for Deferred Implementation -effective for three months ending June 30, 2021	$1,102.14
Rate Rider for REDA Recovery -effective for 12 months ending March 31, 2022	$0.75
Rate Rider ADVADA recovery -effective for 12 months ending March 31, 2022	$936.83
Federal carbon charges	0.0052¢ per m³
Rate Rider for FCCCVA recovery (if applicable) -effective for 12 months ending March 31, 2022	0.9416 ¢ per m³
Rate Rider for FCCFVA recovery -effective for 12 months ending March 31, 2022	$0.01 per month
Rate Rider for GGEADA recovery -effective for 12 months ending March 31, 2022	$0.78 per month

Gas Supply Charges

This is applicable to all customers and is made up of the following charges:

Charges	Rates
PGCVA Reference Price	13.5671 ¢ per m³
GPRA Recovery Rate	0.0558 ¢ per m³
System Gas Fee	0.0435 ¢ per m³
Total Gas Supply Charge	13.6664 ¢ per m³

How rates are set

Our rates reflect the costs to provide natural gas service and maintain the distribution system. We will work carefully to ensure new rates are fair and affordable while still addressing operational requirements and supporting investment that will allow us to continue to provide safe natural gas and reliable service to the community.

Gas commodity

As an EPCOR customer, you pay the same price as we do for natural gas. In Ontario, utilities do not earn a profit from the sale of natural gas.

The Ontario Energy Board (OEB) sets the rates four times a year for the gas you use based on the commodity price of natural gas on the market. Market prices change due to supply and demand, as well as weather.

Every three months, we will request approval from the OEB to adjust rates to reflect customer consumption and the market price of gas from the previous quarter. Rates could increase if the previous rate did not cover the actual market price of gas or could decrease to credit customers if the market price was lower than expected. You will receive notice of these Quarterly Rate Adjustment Mechanisms (QRAM) with your monthly bill.

Delivery to you

The OEB also approves the rates EPCOR charges to deliver natural gas to our customers. These charges include the costs to store natural gas at the Dawn Hub in southwestern Ontario, transport gas to your home or business and to build, operate and maintain the system.

Rate classes and charges

Your EPCOR bill details the charges related to your natural gas services. To learn more about what the individual line items on your bill mean, visit understanding your bill.

Each year EPCOR will file an application with the Ontario Energy Board for approval of the next year's rates.

The rates below are effective September 1, 2020

Rate 1: Residential, Commercial and Small Agricultural (General firm service) Rate 6: Large Volume (Large volume general firm service) Rate 11: Large Volume Seasonal Service Rate 16: Special Contracted Customers (Contracted Firm Services)

Rate 1: Residential, Commercial and Small Agricultural (General firm service)

This is the general service class that includes most customers. The majority of EPCOR's customers are Rate 1, including residential, commercial and small agricultural. There are no contracts and the rate does not fluctuate for time of year. View a sample bill.

Charges	Rates
Monthly fixed charge ⁽¹⁾	$26.38
Delivery charges
First 100 m³ per month	27.1967¢ per m³
Next 400m³ per month	26.6610¢ per m³
Over 500 m³ per month	25.8735¢ per m³
Upstream charges
Upstream recovery charge	1.4740¢ per m³
Transportation and storage charge	2.6982¢ per m³
Rate rider for delay in revenue recovery (effective for 10 years ending December 31, 2028)	1.6330¢ per m³
Federal carbon charge (if applicable)	5.8700¢ per m³
Gas supply charge	11.5114¢ per m³

^{(1) Aggreated within Monday Fixed Charge is the amount of one dollar per month in accordance with Bill32 and Ontario Regulation 24/19}

Rate 6: Large Volume (Large volume general firm service)

This class is for large volume customers that use more than 10 000 m³ per year. These customers use gas year round. View sample bill.

Charges	Rates
Monthly fixed charge ⁽¹⁾	$104.53
Delivery charges
First 1000 m³ per month	25.0897¢ per m³
Next 6000 m³ per month	22.5807¢ per m³
Over 7000 m³ per month	21.4516¢ per m³
Upstream charges
Upstream recovery charge	2.9200¢ per m³
Transportation and storage charge	5.6413¢ per m³
Rate rider for delay in revenue recovery (effective for 10 years ending December 31, 2028)	0.9090¢ per m³
Federal carbon charge (if applicable)	5.8700¢ per m³
Gas supply charge	11.5114¢ per m³

^{(1) Aggreated within Monday Fixed Charge is the amount of one dollar per month in accordance with Bill32 and Ontario Regulation 24/19}

Rate 11: Large Volume Seasonal Service

This class is designed for seasonal customers who use more than 10 000 m³ during the period of May 1 through December 15. There is no contract but the rates fluctuate depending on the time of the year. View a sample bill.

Charges	Rates
Monthly fixed charge ⁽¹⁾	$208.06
Delivery charges
First 100 m³ per month	15.5849¢ per m³
Upstream charges
Upstream recovery charge	0.0352¢ per m³
Transportation and storage charge	1.8166¢ per m³
Rate rider for delay in revenue recovery (effective for 10 years ending December 31, 2028)	0.5524¢ per m³
Federal carbon charge (if applicable)	5.8700¢ per m³
Gas supply charge	11.5114¢ per m³

^{(1)Aggregated within Monthly Fixed Charge is the amount of one dollar per month in accordance with Bill 32 and Ontario Regulation 24/19.}

Rate 16: Special Contracted Customers (Contracted Firm Services)

This is a contracted rate class designed for customers who are connected directly to EPCOR's natural gas High Pressure Steel System and have a daily demand of at least 2739 m³. View a sample bill.

Charges	Rates
Monthly fixed charge ⁽¹⁾	$1523.50
Delivery charges
Per m3 of contract demand	103.8486¢ per m³
Upstream charges
Upstream recovery charge per m3 of contract demand	14.2434¢ per m³
Transportation and storage charge ¢ per m³of contract demand
Transportation from Dawn	18.2999¢ per m³
Transportation from Kirkwall	11.8480¢ per m³
Transportation from Parkway	11.8480¢ per m³
Rate rider for delay in revenue recovery (effective for 10 years ending December 31, 2028)	0.0601¢ per m³
Federal carbon charge (if applicable)	5.8700¢ per m³

^{(1)Aggregated within Monthly Fixed Charge is the amount of one dollar per month in accordance with Bill 32 and Ontario Regulation 24/19.}

^{View Rate 16 Terms and Conditions.}

(1) Aggregated within Monthly Fixed Charge is the amount of one dollar per month in accordance with Bill 32 and Ontario Regulation 24/19.

Conditions of service

Learn more about our terms and conditions.

View terms and conditions

Regulatory and customer notices

View our latest rate application.

View notices

Content here

Rates

How rates are set

Gas commodity

Delivery to you

Rate classes and charges

The rates below are effective April 1, 2021

How rates are set

Gas commodity

Delivery to you

Rate classes and charges

The rates below are effective September 1, 2020

Conditions of service

Regulatory and customer notices

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