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Catching up over after-school snacks. Nailing the big presentation. Arriving home to hugs and wagging tails. Life is filled with beautiful moments. Don't miss out because of your power or natural gas service.

 We're proudly Albertan – just like you. And we know how easily the details of everyday life can get in the way of focusing on what really matters. With a home energy plan from Encor by EPCOR, you won't have to worry about keeping track of multiple energy bills or switching plans if circumstances change. We make it easier for you to live every beautiful moment.

 

​We're local. You're local.


When you call us, you'll speak to an energy expert at our Alberta-based call center who understands what it means to live in a prairie province.

​Bundle your power and natural gas.


When you bundle, you'll receive one convenient bill. Plus, you can opt for automatic payments, go paperless with our ebill service and manage your account from virtually anywhere.

​No pressure or penalties. Just a carefree energy plan.


We're here to help you choose the right home energy plan for you. If you change your mind after signing up, you can cancel or switch anytime. Penalty-free.

​We'll break up with your current provider.


When you sign up with us, we'll save you the headache of having to cancel services with your current provider by making the switch for you.

Call our local energy experts now and switch   

310-4300


Carefree energy plans

 

Chirp Green Energy

With our newest eco-offering, you can green your power, natural gas or both for less than 50 cents a day. It's an easy, flexible way to shrink your carbon footprint, reduce greenhouse gas emissions and support Canadian renewable energy projects, some of them right here in Alberta. And now when you green you power, we'll green your natural gas for free!

  • Supporting renewable energy means that we're preserving the environment
  • Reduces your carbon footprint
  • Supports green energy initiatives
  • Uses Canadian Renewable Energy Products
  • Supports a vast and inexhaustible energy supply

Encor 2-year power plans

Fixed Power​ Floating Power​ 100% Green Fixed Power​ ​100% Green Floating Power
​2-year rate 5.49​¢/kWh Current market price*​ 7.49¢/kWh​ Current market price+​
​Stable/consistent rate
​Variable rate that rises and falls with the market
​Produced from renewable energy sources


* Floating power is market price (capped at 9.99¢/kWh) + 1.5¢/kWh transaction fee.
+ Green floating power is market price plus a 2¢/kWh Chirp Premium and 1.5¢/kWh transaction fee.

 

Encor 2-year natural gas plans

Fixed Gas Floating Gas 100% Green Fixed Gas ​100% Green Floating Gas
​2-year rate $3.69/GJ Current market price*​ $5.19/GJ Current market price+​
​Stable/consistent rate
​Variable rate that rises and falls with the market
​Produced from renewable energy sources


* Plus $1.00/GJ transaction fee.
+ Plus $1.50/GJ Chirp Premium and $1.00/GJ transaction fee.

We'll help you build a home energy plan that works for you.

Build your plan now


​See how we stack up against the competition.

Fixed powerFixed gas​
Encor by EPCOR​5.49¢/kWh​$3.69/GJ
​ENMAX Energy*​5.59¢/kWh​$3.79/GJ
​Direct Energy​5.49¢/kWh​$3.69/GJ
​ATCOenergy*5.39¢/kWh​$3.89/GJ

 * Based on the rate for the 1-year plan.

Don't take our word for it - here's what our customers have to say.


"It was very easy to sign up. They were very polite and friendly. There are a lot of options and I'm happy with the option I have chosen. It has been a great experience, no concerns whatsoever."

– Rajesh S.


​"My needs are being perfectly well met and am very happy with being an Encor customer.  Everyone is very courteous, polite, informative and willing to help me which is great."

– Lavona C.


​"Moving to Alberta was a stressful experience, but when picking our energy supplier, Encor made it easy to understand and really helped ease our anxiety. The process was very smooth and I'm very happy with the service."

– Valerie B.

Call our local energy experts now and switch   310-4300


 

​FAQs

What’s the easiest way to switch energy plans?

With a quick call to our Alberta-based call center, you can switch to a different power or natural gas plan. You can also sign up or switch plans online.

How long does it take to sign up?

Within 10-15 minutes, you'll be set up and ready to go with Encor by EPCOR services!

What do I need to sign up?

​Signing up for a carefree home energy plan with Encor has never been easier. Here's what you'll need to sign up online or over the phone with the help of one of our experts:

  • Your contact details, including your email address
  • Your service address
  • Your site identification number (if you know it)
  • Your billing address
What if I don’t have all of my information (e.g. service address, site ID number, etc.)?

Don't sweat it! Our team can help you through the process by locating that information for you.

How long after signing up does it take to receive services?

​After signing up, you can expect to receive services within 3 business days.

In a rush? For a small fee, you can receive services the next business day.

Will you match the rates of your competitors?

​We'll do our best to match the rates and promotions offered by our competitors. Call us today at 310-4300 to learn more.

Can I pay my energy bill online?

Yes! Register for free with epost by Canada Post and you'll be able to receive, store and pay your bills all in one place online.

What charges can I expect to see on my monthly bill?

​Your energy charges are only one portion of your total bill. Here's what else you can expect to see on your bill:

  • A $7 per month Administration fee to cover the costs of customer service and billing so we can continue to serve you better.
  • Distribution and Transmission charges (on your gas bill, these will be called Delivery Charges) that help us respond quickly and safely in the event of a power outage, as well as help us maintain power and gas lines.
  • As of January 2017, you'll see a separate line item on your natural gas bill for the carbon levy.
  • When necessary, taxes will be applied to your bill.
What’s the difference between Encor and EPCOR?
​We're both part of the same family and share the same values but here's how we differ:
  • For starters, EPCOR is the parent company and offers the regulated retail offering (RRO) for electricity.
  • Encor by EPCOR is the competitive retailer for EPCOR and offers a variety of products.

Whether you sign up with Encor by EPCOR or the EPCOR RRO, you can rest assured that our carefree home energy plans will take care of all your energy needs.


​Explore Encor by EPCOR

Jargon can be confusing. Here's the cliff notes about what we’re really saying when we’re talking floating and fixed rates.

Floating Rates vs. Fixed Rates


100% Carefree. Ready to get started with Encor? Build the perfect plan for all your beautiful moments.

Build Your Plan

Whether you're looking for stability or flexibility, find the electricity, natural gas or green energy plan that fits your needs.

About our Plans


It seems some people are unclear about the relationship between Encor and EPCOR. Find out what's different between Encor and EPCOR.

Understanding Encor and EPCOR

 


About fair competition

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).