Running a water company is about delivering safe, quality water to our customers. When you pay your water bill each month, you're also supporting an entire system that services your community. We have nearly 300 employees working every day to provide water safely, efficiently and reliably to more than 350,000 people in the US.
What's in a dollar of water?
We deliver safe, reliable and high-quality water and wastewater at the lowest possible cost. For every dollar you spend for service, 97 cents goes toward operating, maintaining and repairing the system, and costs beyond our control such as regulatory fees and taxes.
Understanding your bill
Your monthly water bill pays for the water you consumed for drinking, washing dishes, watering your lawn or taking a shower. But the money you pay each month also goes beyond the gallons of water you consume.
Water bills also help to maintain your water system — thousands of miles of pipes, thousands of meters and valves, hundreds of water mains and wells, and more. In fact, 97 cents out of every dollar you pay goes to support maintaining, operating and repairing your water system. And by helping to maintain your water system, you're making sure that water will be there decades from now.
Depending on your area, you might be drinking water that comes from a well that was drilled during WWII or a pipe that was installed during the Eisenhower administration. That pipe would eventually need to be repaired and replaced — and likely, that day is sooner rather than later.
You also could be sending your wastewater to a state-of-the-art treatment plant that recycles and recharges water to make sure that we're renewing our resources.
As we continue to focus on responsibly managing our resources, every resident — whether they're drinking municipal water or water from a private utility — helps to support the system when they pay their monthly bill.