On June 1, 2017, the Government of Alberta introduced a rate cap of 6.8¢ per kilowatt hour for regulated rate (RRO) electricity customers. Regulated rate (RRO) customers are those who haven't signed a competitive electricity contract. Until May 21, 2021,
regulated rate customers will pay the lesser of either the market RRO rate or the rate cap of 6.8¢ per kilowatt hour.
More information on the rate cap:
We support stabilizing rates for RRO customers. In addition to the steps taken by the Government of Alberta, we offer Equalized Payment Plans (EPP) for customers who prefer to pay the same amount on each of their monthly bills.
About the regulated rate option (RRO)
- We purchase energy for the RRO on the open market, and pass on those costs to the consumers.
- RRO rates are a function of market conditions related to supply and demand.
- Read more about the RRO and how to get started with the regulated rate option.