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Phone: 1-800-383-0834Email: mywater@epcor.com
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In Alberta residential customers can select the type of electricity retailer and rate they prefer. There are two options to choose from:
Below are the regulated electricity rates and fees if you sign up with the residential RRO for your power service.
The Government of Alberta passed legislation under the Regulated Rate Option Stability Act that implemented a temporary price ceiling of 13.5 ¢/kWh on the Regulated Rate Option (RRO) from January - March 2023.
The GOA legislation requires RRO providers (including EPCOR) to recover the actual cost of the electricity above the price ceiling and these amounts will be applied to RRO customer bills from April 2023 – December 2024. Beginning April 2023, RRO customers will see the deferral rate and electricity rate below as one line item included in the "electricity charge" on page 2 of their bills.
For more information about the Government of Alberta’s policies, please visit Affordability Action Plan.
Learn more about the regulated rate option for power, who is eligible and how regulated rates are determined.
If you have decided on the regulated rate option, sign up to start your residential power service.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta). For more information on EPCOR's Privacy Policy, including recent updates, view here.