Power
Water
Drainage(780) 412-4500
Natural Gas1-800-511-3447Edmonton
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Phone (in Alberta only): 310-4300Toll-Free (outside of Alberta): 1-800-667-2345
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Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
The Information on this Page Applies to:
The PBR applications describe what's needed to build and operate Edmonton's water-cycle utilities for the next several years, the revenues that will be needed to fund this work, and the utility rates that will be used to collect these revenues.
For commercial customers, water consumption is closely linked to economic activity. A strong, growing business is likely to use more water, and have higher utility costs. Currently, an average commercial customer in Edmonton uses about 90 cubic metres of water a month – about seven times the consumption of an average residential customer.
Over the next several years, as the economy recovers, EPCOR projects average commercial consumption to rise to 96 cubic metres of water a month, signaling a return to higher levels of business activity. Because water consumption will be increasing, we forecast that the total bill for an average commercial customer will rise faster than utility rates.
In 2021, the average water-cycle utility bill for a commercial customer is about $559 per month.
To fund the utility investments and operating costs proposed by EPCOR, an average commercial customer will pay about $621 per month in 2022 for water, drainage, and wastewater treatment utility services.
That amount includes about $16 per month to cover the cost of fire protection services transferred from the City, and $15 to cover the cost of inflation, re-basing to reflect the actual costs of providing utility service, impact of changes to the fixed and variable portions of the water bill, and the recovery of costs for the utility bill deferral program.
