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310-4300Toll-Free (ouside of Alberta): 1-800-667-2345
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
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Being prepared for power outages will help you to reduce inconveniences and potential risks.
Ensuring you and your family stay safe during a power outage only takes a short series of steps. Follow them to stay safe when the power's out.
Knowing what to do after the power's restored is just as important as being prepared before an outage. Here's what to do.
Phone: (780) 412-4500Call us 24/7.
Make sure it's easily accessible in the dark. The kit should be well-stocked and all equipment should be in good working order. Visit the
City of Edmonton's website for more information on how to prepare for emergencies.
Stock your emergency kit with the essentials you'll need for 72 hours, plus additional supplies for lengthy outages, including:
Prepare for power outages by printing off our
power outage checklist and keeping it with your emergency kit.