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Canada

United States

Select a region for customized content and rates

Alberta

Edmonton
All Alberta locations except Edmonton

British Columbia

French Creek

Ontario

Aylmer and area
Collingwood and area
Kincardine and area

Go to the Canada home page where you'll see information about our company.

Mouse hover over any region to see the map here

Edmonton

All Alberta locations except Edmonton

French Creek

Aylmer and area

Collingwood and area

Kincardine and area

Select a region for customized content and rates

Alberta

Edmonton
All Alberta locations except Edmonton

British Columbia

French Creek

Ontario

Aylmer and area
Collingwood and area
Kincardine and area

Go to the Canada home page where you'll see information about our company.

Select a region for customized content and rates

Arizona

New Mexico

Texas

Go to the United States home page where you'll see information about our company.

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Start Services for Your Home Start Services for Your Business Encor by EPCOR Deposits

Manage Your Account Online Renew Your Encor Contract Move Your Utilities End Your Utilities Landlord Information Terms and Conditions of Power Service

How to Pay Your Bill Understand Your Bill Online Billing Financial Assistance Billing Support Questions About High Bills

Rates For Your Home Rates For Your Business Historical Electricity Rates Historical Natural Gas Rates How Rates Are Set Rate Applications Electricity Tariffs Expedited Service Fees and Other Charges

Advanced Meters Meter Reading Water Meter Replacement Program Power Meter Limiters How Meters Work Power Meter Inspections

Current Outages

Power Outages Map Water Outage Map and Alerts Power Outage Alerts Report a Security Light Outage

Understand Outages

Causes of Power Outages Causes of Water Outages How We Respond To Power Outages How We Respond to Water Outages After a Power Outage How to Reset a Breaker Panel Business Power Outage Checklist Prepare for Power Outages Prepare for Water Outages Grid Alerts and Rolling Outages

Downed Power Lines Power Line and Equipment Contacts Water Main Breaks Frozen Water Pipes Basement Flooding

Water Quality Reports Daily Water Quality Raw Water Turbidity Lead and Your Drinking Water Orthophosphate in Water Fluoride in Drinking Water Spring Runoff Prevent Backflow

Seasonal Home Maintenance Flood Prevention at Home Tree Maintenance Pipes, Lines and Cables Outdoor Safety Home Electrical Safety Consumer Scams

Working in Close Proximity to Electrical Equipment Learn About Utility Safety Safe Disposal of Liquid Waste Overhead Power Lines Underground Cables Cross Connection Control How Electricity Travels

Safety in the Neighbourhood

Stormwater Management Facilities Road and Vehicle Safety Electrical Infrastructure Pole Fires Electric and Magnetic Fields Sources of Sewer Odour Cable Faults

Service Connections

Understand the Process Apply for Connection Project Status Guides, Checklists, and Forms Frequently Asked Questions

Construction and Engagement

Edmonton Construction Projects Flood Mitigation Community Engagement Classroom and Home Learning Water and Wastewater Plant Tours

Water and Wastewater System

Water Delivery Wastewater Collection System Rossdale Water Treatment Plant E.L. Smith Water Treatment Plant Gold Bar Wastewater Treatment Plant North Saskatchewan River

Electricity Distribution and Transmission

Electricity Retailer Resources Electricity Grid Modernization How Power Gets to Your Home Faulted Services Within Multi-family Unit Sites

Generate Electricity

Micro-Generation and Renewable Energy Systems Become a Micro-Generator Solar Power Micro-Generation Application Form

Electric Vehicles

Home Electric Vehicle Charging Stations EV Charging On the Go

Home Conservation

Achieve Net Zero at Home Home Energy Monitors High Water Usage Water Restrictions Rain Garden Conservation Inside Your Home Conservation Outside Your Home Seasonal Energy Saving Tips

Business Conservation

Nutri-Gold Program for Farmers Energy Saving Tips Apartment Water Usage Calculator Conservation Technologies Facility Maintenance Smart Devices to Transform your Business

Conservation Incentives

Stormwater Intensity Adjustment Program RainWise Rebate Program

Start Services

Start Services for Your Home Start Services for Your Business Encor by EPCOR Deposits

Manage Account

Manage Your Account Online Renew Your Encor Contract Move Your Utilities End Your Utilities Landlord Information Terms and Conditions of Power Service

Billing

How to Pay Your Bill Understand Your Bill Online Billing Financial Assistance Billing Support Questions About High Bills

Rates

Rates For Your Home Rates For Your Business Historical Electricity Rates Historical Natural Gas Rates How Rates Are Set Rate Applications Electricity Tariffs Expedited Service Fees and Other Charges

Meters

Advanced Meters Meter Reading Water Meter Replacement Program Power Meter Limiters How Meters Work Power Meter Inspections

Current Outages

Power Outages Map Water Outage Map and Alerts Power Outage Alerts Report a Security Light Outage

Understand Outages

Causes of Power Outages Causes of Water Outages How We Respond To Power Outages How We Respond to Water Outages After a Power Outage How to Reset a Breaker Panel Business Power Outage Checklist Prepare for Power Outages Prepare for Water Outages Grid Alerts and Rolling Outages

Emergencies

Downed Power Lines Power Line and Equipment Contacts Water Main Breaks Frozen Water Pipes Basement Flooding

Water Quality

Water Quality Reports Daily Water Quality Raw Water Turbidity Lead and Your Drinking Water Orthophosphate in Water Fluoride in Drinking Water Spring Runoff Prevent Backflow

Home Safety

Seasonal Home Maintenance Flood Prevention at Home Tree Maintenance Pipes, Lines and Cables Outdoor Safety Home Electrical Safety Consumer Scams

Work Safety

Working in Close Proximity to Electrical Equipment Learn About Utility Safety Safe Disposal of Liquid Waste Overhead Power Lines Underground Cables Cross Connection Control How Electricity Travels

Safety in the Neighbourhood

Stormwater Management Facilities Road and Vehicle Safety Electrical Infrastructure Pole Fires Electric and Magnetic Fields Sources of Sewer Odour Cable Faults

Service Connections

Understand the Process Apply for Connection Project Status Guides, Checklists, and Forms Frequently Asked Questions

Construction and Engagement

Edmonton Construction Projects Flood Mitigation Community Engagement Classroom and Home Learning Water and Wastewater Plant Tours

Water and Wastewater System

Water Delivery Wastewater Collection System Rossdale Water Treatment Plant E.L. Smith Water Treatment Plant Gold Bar Wastewater Treatment Plant North Saskatchewan River

Electricity Distribution and Transmission

Electricity Retailer Resources Electricity Grid Modernization How Power Gets to Your Home Faulted Services Within Multi-family Unit Sites

Generate Electricity

Micro-Generation and Renewable Energy Systems Become a Micro-Generator Solar Power Micro-Generation Application Form

Electric Vehicles

Home Electric Vehicle Charging Stations EV Charging On the Go

Home Conservation

Achieve Net Zero at Home Home Energy Monitors High Water Usage Water Restrictions Rain Garden Conservation Inside Your Home Conservation Outside Your Home Seasonal Energy Saving Tips

Business Conservation

Nutri-Gold Program for Farmers Energy Saving Tips Apartment Water Usage Calculator Conservation Technologies Facility Maintenance Smart Devices to Transform your Business

Conservation Incentives

Stormwater Intensity Adjustment Program RainWise Rebate Program

About EPCOR

Careers

Sustainability and Community

News

Do Business With Us

About EPCOR

Careers

Sustainability and Community

News

Do Business With Us

Search

Water quality

Safety
Water Quality

Water quality reports

Daily water quality

total_dissolved_solids

Raw water turbidity

Lead and your drinking water

While there are no traces of lead in drinking water when it leaves our water treatment plants, lead may be present in your tap water if you have a lead service line, and/or if lead-containing solder or plumbing fixtures are found inside your home.

Orthophosphate in water

Fluoride in drinking water

Spring runoff in Edmonton's North Saskatchewan river

Prevent backflow

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Blog

© 2025 EPCOR. All rights reserved.

About EPCOR

Our Company

Governance

Policies

Careers

Jobs at EPCOR

People & Culture

Benefits

Sustainability & Community

Sustainability Reporting

Community Investment

Community Engagement

Indigenous Relations

Environment & Climate Change

News

Media Releases

Notices

Stories

Newsletters

Blog

© 2025 EPCOR. All rights reserved.