Power
Water
Drainage
Natural Gas
After-Hours Emergencies
Phone: (705) 445-1800 option 7
Customer Service
Phone: (705) 445-1800Hours: Monday to Friday, 8:30 a.m. – 4:30 p.m.
Other contact information
The Information on this Page Applies to:
Temperatures and electricity rates are rising. Cool off by switching to Encor by EPCOR.
As temperatures rise this summer, market electricity rates are also rising. If you’re on a floating-rate plan or the RRO (Regulated Rate Option), you will want to switch to a fixed-rate plan as soon as possible to keep more money in your pocket for summer fun.
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Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).