Power
Water
Drainage
Natural Gas
Customer Service: (519) 773-5321 Emergencies (24/7): (519) 773-5321Email: gas@epcor.com
Other contact information
Monday to Friday 8 a.m. - 4 p.m.Saturday, Sunday & Stat Holidays Closed
This information doesn't apply to your selected location (Aylmer). View the Products & Services page for Aylmer or change your location.
As an Encor by EPCOR customer, you're eligible for perks year-round. From flight vouchers and gift cards to exclusive movie screenings and customer events with awesome prizes! We work hard to show our customers how much we appreciate them by giving customers the chance to win unique experiences and prizes from Encor.
Thank you to everyone who joined our waitlist and those who attended our Chef’s Table events.
We’re always trying to wow our customers with experiences a little out of the ordinary, and we hope to have more unique experiences for you in the future.
Calgary event
Red Deer event
Thank you for your enthusiastic participation! This contest is now closed.Winners to be announced soon!
When you refer a friend to sign up for a fixed or variable rate power or natural gas plan (either one service or both), you get a $50 Virtual Mastercard®️ Prepaid Card, and they get $50 off their first bill!
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Current Encor customers who add power or natural gas to their existing service can get a $25 bill credit by using the code BUNDLEUP25. Valid February 1 to March 31, 2024.
Thank you for your enthusiastic participation! This contest is now closed. Winners to be announced soon!
When you refer a friend to sign up for a fixed or variable rate power or natural gas plan (either one service or both), you get a $50 Virtual Mastercard®️ Prepaid Card, and they get $50 off their first bill!
Free Energy for a YearThank you for your enthusiastic participation! This contest is now closed. Below is a list of the contest winners:
Dermaine W. - Beaumont
Free Energy for a YearThank you for your enthusiastic participation! This contest is now closed. Below is a list of the contest winners:
Feel the rewards of bundling! If you’re a new customer and you sign up to bundle power & natural gas with Encor by EPCOR, you’re rewarded when using the promo code BUNDLEUP50 with a $50 credit in your account! The deadline to sign up is March 31, 2024. Learn more.
Call 310-4300 now Sign up
When you sign up with us, we'll save you the headache of having to cancel services with your current provider by making the switch for you.
Sign up today
You always have a choice about your power and gas retailers. We hope you choose to stay with us and we make it easy to renew your contract.
Renew your contract
Moving? Take your Encor by EPCOR plan with you to almost anywhere in Alberta. Give us a call and we'll help you transfer your services.
Transfer your services
Moving to a new home? Earn a $50 credit on your next energy bill by switching to Encor and we'll take care of the rest. Walk through your new front door and turn on the lights without a second thought!
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Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta). For more information on EPCOR's Privacy Policy, including recent updates, view here.