Power
Water
Drainage(780) 412-4500
Natural Gas1-800-511-3447Edmonton
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Phone (in Alberta only): 310-4300Toll-Free (outside of Alberta): 1-800-667-2345
Other contact information
Monday to Friday 8 a.m. - 7 p.m.Saturday 8 a.m. - 4:30 p.m.Sunday & Stat Holidays Closed
The Information on this Page Applies to:
There are many there are many ways power lines may be arranged on your property. As a property owner, you should be aware of what parts you are responsible for.Keep your power equipment in good condition
Access to water is our shared responsibility. In addition to helping to prevent flooding, you are responsible for utility service line repairs on your property.Keep your water pipes in good repair
You have a role to play in helping us keep wastewater and stormwater moving efficiently into the drainage system.Maintain the sewer lines on your property
You are responsible for any power service cables that run from your property line up to and including your power meter socket. There are specific steps you need to take if there is a cable fault.Learn what you should do about a cable fault
For plumbing installations or repairs, or in the case of a flood or back-up, you'll want to turn the water off to your property.Turning the water off
There are several reasons you may have low water pressure. We have provided a list of things to check in your home.Low water pressure
The underground pipes that carry water from our treatment plants to Edmonton homes and businesses can break under environmental stress. Learn how to detect and report broken and leaking water pipes, whether on your property or on City property. Report a water leak
Homeowners have a responsibility to maintain space around electrical equipment on their property. When EPCOR crews need to access this equipment, it's important that there's room to work safely. Understand the minimum clearance for electrical equipment
Homeowners have a responsibility to maintain space around electrical equipment on their property. When EPCOR crews need to access this equipment, it's important that there's room to work safely.
Understand the minimum clearance for electrical equipment