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Phone: (250) 954-5337Call us 24/7.
Phone: (250) 951-2460Email: frenchcreek@epcor.com
Other contact information
Monday to Friday: 8 a.m. - 4:30 p.m.Weekends and stat holidays: closed
The Information on this Page Applies to:
Due to a combination of the increasingly hot temperatures and constraints with pumping systems, customers may be experiencing water pressure issues in some areas of the city.
To help manage water pressures, we are asking the public located from Whitemud Drive and south, and from Calgary Trail to the east end boundary to eliminate any non-essential water use between the hours of 6 p.m. – 10 p.m. Non-essential water use includes doing laundry; watering lawns, gardens, trees or shrubs; washing cars or driveways; or filling jacuzzis, hot tubs or swimming pools. Wise water use is also recommended. Learn more.
View the EPCOR water outage map below if you are experiencing no water or sudden low water pressure in Edmonton today. If you don't see the water outage or impact in your area on the map, contact us at 780-412-4500.
Find your location and zoom in. Click on marker(s) near your location to learn what may be causing your water outage or trouble and what to do. Information is updated 24/7 as details become available. Check the map and markers for updates until we have restored your water.
Our water outage map will not be updated from 9 p.m. on Friday, May 10, until 9 a.m. on Sunday, May 12, while we perform system upgrades. For current outage information or to report a water outage, please call us at 780-412-4500.
Our Water Outage map will not be updated from 9 p.m. on Friday, May 10, until 9 a.m. on Sunday, May 12, while we perform system upgrades. For current outage information or to report an outage, please call us at 412-4500.
On the outage map we have identified possible areas that may be experiencing no water or sudden low water pressure. The most likely causes are:
Water outages in Edmonton can happen year round. No matter the issue, we work hard to make sure you have clean drinking water and reliable service. Learn more below about what to do if you have no water, how to troubleshoot for low water pressure and how EPCOR will respond to your water trouble.
Learn how to be prepared, what to do during the outage and after your water is restored.
During a water outage
There are several reasons you may have low water pressure. We have provided a list of things to check in your home.
Low water pressure
We're doing everything we can to get your water back on quickly and safely. We determine what service line is affected and the root cause before we begin fixing your water service.
How we respondto water outages
If the water pressure in your home is fluctuating and you don't see an issue listed on the map, there may be an issue in your home. Learn more about how to troubleshoot low water pressure issues.Troubleshoot low pressure
